What is Nimble?
Nimble is an engagement platform that helps small and midsize businesses capture leads, nurture relationships, and build meaningful connections at every stage. It automatically generates rich customer profiles and tracks interaction histories from contact lists and email conversations. With features like deal tracking, tasks, alerts, and email marketing, Nimble ensures businesses stay connected with leads and customers. Designed for the whole team, not just sales, the platform fosters seamless collaboration and effective relationship-building across all departments.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
99 Plan to Renew
82 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Nimble?
Pros
- Respectful
- Enables Productivity
- Fair
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Account and Contact Management
Collaboration
Lead Management
Sales Management
Telephony and Call Center Management
Customer Service Management
Marketing Management
Quote Contract and Proposal
Activity and Workflow Management
Analytics and Reporting
Mobile
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Availability and Quality of Training
Ease of Data Integration
Usability and Intuitiveness
Vendor Support
Quality of Features
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Nimble Reviews
Sergey G.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted May 2021
Nimble is the best CRM solution we have used
Likeliness to Recommend
What differentiates Nimble from other similar products?
Nimble is a fantastic CRM tool; we have benefited as an organization because of its many goodies. Since its implementation, it has had a tremendous performance. Thanks to its many functions and tools, we have had no problems providing attention and answers to our customers without neglecting the other activities carried out in the organization. The CRM is fantastic; it is practically impossible to leave conversations and customer requests unanswered.
What is your favorite aspect of this product?
In my organization, Nimble is used as our default CRM to generate and maintain our leads. The UI of this application is friendly and integrates practical tools and functions to provide a better interaction with our customers and better attention to them through different web channels, messaging, and email. I liked it a lot, and it has had an outstanding performance since its implementation.
What do you dislike most about this product?
The web application does not work as efficiently as the desktop application, and, in my opinion, it is expensive but worthwhile software.
What recommendations would you give to someone considering this product?
Highly recommended, it is a worthwhile investment. Its operability in our work environment has provided positive results, it is not difficult to use at all, and its customer service is attentive and responsive.
Pros
- Performance Enhancing
- Trustworthy
- Efficient Service
- Effective Service
