What is Nimble?
Nimble is a simple, intelligent sales force automation and social CRM solution for small and midsize businesses. It automatically populates rich customer profiles and interaction histories from contact lists, email conversations and social media activity across a range of popular platforms. In addition to contact management and pipeline management features such as deal tracking, tasks and alerts, Nimble includes integrated social listening to keep customer profiles updated. This allows businesses to track which contacts are mentioning, following or engaging with them, or who are celebrating milestones.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
1
Since last award
98 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Nimble?
Pros
- Saves Time
- Helps Innovate
- Trustworthy
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Account and Contact Management
Lead Management
Sales Management
Analytics and Reporting
Telephony and Call Center Management
Marketing Management
Activity and Workflow Management
Customer Service Management
Quote Contract and Proposal
Mobile
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Product Strategy and Rate of Improvement
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Ease of Customization
Availability and Quality of Training
Ease of Data Integration
Breadth of Features
Vendor Support
Nimble Reviews
Aarti A.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2022
Great software!
Likeliness to Recommend
What differentiates Nimble from other similar products?
Nimble is a very efficient emailing software. The dashboards provided by Nimble are amongst the best in the market along with great communication templates.
What is your favorite aspect of this product?
The User Interface is easy to use and quite flexible. The learning curve with the UI is great, so it is easy for new users to get adapted to it.
What do you dislike most about this product?
There are not many major drawbacks of using Nimble other than its storage which might prove to be tricky at times when you try to store large amounts of data.
What recommendations would you give to someone considering this product?
Nimble definitely is great option for emailing services. The features provided by this software are great and amongst the best available in the industry.
Pros
- Reliable
- Enables Productivity
- Includes Product Enhancements
- Helps Innovate
Mike W.
- Role: C-Level
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Feb 2022
The best tool for building real relationships
Likeliness to Recommend
What differentiates Nimble from other similar products?
Social approach to relationships building. Nimble isn't about crunching numbers by sending people unwanted campaigns. The product helps you nurture real relationships.
What is your favorite aspect of this product?
Prospector. It's a browser widget that automatically populates contact info for links about people you hover over.
What do you dislike most about this product?
Nothing about how it works now. Soon, I hope, Nimble will have be able to add functionality from other apps so that each user can personalize their favorite ways of working.
What recommendations would you give to someone considering this product?
Figure out how long it takes you to manually key in a complete record on your current system, then compare how long it takes on Nimble. You'll be pleasantly surprised ;-)
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Efficient Service
Dave Rivera and Sheila .
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2022
Overall best CRM I found
Likeliness to Recommend
What differentiates Nimble from other similar products?
I researched and tested at least a dozen CRM's before settling on Nimble. The combination of ease of use and price was the deciding factor.
What is your favorite aspect of this product?
Email tracking so that I know when a sent email has been opened.
What do you dislike most about this product?
Glitchy, when I open my own sent email, it says "opened", the location opened is off (it will say opened from another country and then opened again a minute later from a local location.)
What recommendations would you give to someone considering this product?
Accept that no CRM is perfect. I was seeking perfection for a year and never found it. I chose Nimble and have stayed with it.
Pros
- Respectful
- Friendly Negotiation
- Trustworthy
- Caring
Cons
- Under Delivered
