What is Nexudus?
Our range of tools will help automate workflows, streamline operations, support your members and help you scale up your workspace.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
100 Plan to Renew
76 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+77 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Nexudus?
Pros
- Performance Enhancing
- Respectful
- Continually Improving Product
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Administrator Controls
Custom Search
Contact Tracing
Space Descriptions
Reservation System
Badging and Sensor Integration
Multi Device Capability
Workspace Maps/Floorplans
Phone Integration
Workflows and Notifications
API Integration
Vendor Capability Ratings
Breadth of Features
Ease of IT Administration
Business Value Created
Ease of Implementation
Availability and Quality of Training
Vendor Support
Quality of Features
Usability and Intuitiveness
Ease of Customization
Ease of Data Integration
Product Strategy and Rate of Improvement
Nexudus Reviews
Kerli G.
- Role: Operations
- Industry: Education
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2023
Easy to implement and intuitively designed.
Likeliness to Recommend
What differentiates Nexudus from other similar products?
Unfortunately I haven't used similar products before, Nexudus seemed to be one of the best available.
What is your favorite aspect of this product?
The product is very intuitive and easy to use from both administrative and user side.
What do you dislike most about this product?
Some features are not easy to understand due to abundance of details.
What recommendations would you give to someone considering this product?
When setting up the product, concentrate on the details and double check their functionalities first yourself before making it public. This avoids possible mistakes.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Cathy X.
- Role: Operations
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Nov 2023
Has a lot of features but not all work well
Likeliness to Recommend
What differentiates Nexudus from other similar products?
It's been around for many years now so it has a breadth of features that other options may lack. However not all features work well or feel like they have been added intuitively
What is your favorite aspect of this product?
It's easy to use for the most part. There is fairly good documentation
What do you dislike most about this product?
Integrations are not properly tested before they are launched on the platform. We ended up being the guinea pig and wasted months of back and forth with Nexudus and another company trying to troubleshoot all the issues for them. The CRM system is not intuitive and creates two accounts for one person if they are a lead that then becomes a customer. Support can take a full working day to respond to queries. Changes were made to the platform which affected an integration which then gave access to the office to ALL of our former customers. A heads up would have been great so we could have addressed this issue before it happened.
What recommendations would you give to someone considering this product?
Talk to current users who use the same systems as you to make sure that the integrations function smoothly and compare with other platforms. Once you pick a platform, it takes an incredible amount of work to switch over to something different.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Cons
- Less Caring
- Less Effective Service
- Commodity Features
Beebrak G.
- Role: Industry Specific Role
- Industry: Gaming and Hospitality
- Involvement: Business Leader or Manager
Submitted Nov 2023
Comprehensive features for space management
Likeliness to Recommend
What differentiates Nexudus from other similar products?
It hosts a full suite of offerings and functions for space management which is great
What is your favorite aspect of this product?
The bookings and inventory management modules
What do you dislike most about this product?
Lack of chat support
What recommendations would you give to someone considering this product?
Do your onboarding and implementations very meticulously initially to avoid any problems in operations
Pros
- Caring
- Respectful
- Transparent
- Includes Product Enhancements
