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Netsurion

Netsurion

Composite Score
7.3 /10
CX Score
7.5 /10
Category
Netsurion
7.3 /10

What is Netsurion?

Netsurion Managed XDR delivers both the technology and expertise you need to succeed. Our Open XDR platform unifies your existing security telemetry to deliver wider attack surface coverage and deeper threat analytics resulting in greater security visibility. Our SOC does the heavy lifting for you of proactive threat hunting, event correlation and analysis, and provides you with guided remediation. The result is a force multiplier that allows your IT team to be confident and in control again while also maximizing all of your cybersecurity investments.

Company Details


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Netsurion Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Netsurion.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

81 Plan to Renew

79 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Netsurion?

0% Negative
24% Neutral
76% Positive

Pros

  • Respectful
  • Trustworthy
  • Fair
  • Acts with Integrity

Feature Ratings

Average 75

24/7/365 Security Monitoring

82

IOC Focus and Management

82

Standardized Playbooks

79

Real-Time Threat and Anomaly Detection

78

Proactive Threat Hunting

77

Use of ML

76

Vulnerability Management

76

Technology Management

76

Use of the MITRE ATT&CK Framework

74

Incident Management

73

Risk Scoring & Remediation Act

73

Vendor Capability Ratings

Average 79

Vendor Support

87

Ease of IT Administration

84

Breadth of Features

82

Business Value Created

82

Ease of Customization

79

Quality of Features

77

Ease of Data Integration

77

Ease of Implementation

77

Usability and Intuitiveness

76

Product Strategy and Rate of Improvement

75

Availability and Quality of Training

75

Netsurion Reviews

Mohit D.

  • Role: Operations
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

Great product and delightful experience

Likeliness to Recommend

10 /10

What differentiates Netsurion from other similar products?

We loved the the ease of use, search, features, support, vulnerability test, dashboards functionality, threat detections and so many more things which are not avaiable in the other similar products

What is your favorite aspect of this product?

The capability it give us to control our environment and the flexibility to gather all types of log data. Their new version is even more powerful and feature loaded.

What do you dislike most about this product?

Nothing as such. It works as we wanted. We are happy with the performance and price.

What recommendations would you give to someone considering this product?

Just go for it. The features that Netsurion provides gave much better view into our network with complete picture of whats happening along with the log management and threat detection. We are satisfied with our decision to integrate in our orginzational system.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Anshul P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2022

Security made easy

Likeliness to Recommend

10 /10

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Pranav V.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2022

Excellent customer service and damn good product

Likeliness to Recommend

10 /10

What differentiates Netsurion from other similar products?

What I liked best about the managed SOC was how quickly they responded to a simulated hack we ran. When a firm attempted to hack us, EventTracker was able to identify a malicious script and the direction they were travelling in our network after they were inside. They swiftly contacted and emailed us to let us know that we needed to act right away. This wasn't merely a report the next day; it happened minutes after a problematic script was deployed on the network. If this had been a real network breach, we could have stopped it in a matter of minutes.

What is your favorite aspect of this product?

Managed SEO was my favorite part.

What do you dislike most about this product?

There shouldn't be anything you can't rapidly search but if you master Lucene query or the older filter criteria search, that might be very powerful

What recommendations would you give to someone considering this product?

Making search more similar to google or bing

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy
  • Unique Features

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