What is Netsurion?
Netsurion Managed XDR delivers both the technology and expertise you need to succeed. Our Open XDR platform unifies your existing security telemetry to deliver wider attack surface coverage and deeper threat analytics resulting in greater security visibility. Our SOC does the heavy lifting for you of proactive threat hunting, event correlation and analysis, and provides you with guided remediation. The result is a force multiplier that allows your IT team to be confident and in control again while also maximizing all of your cybersecurity investments.
Company Details
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Get AssistanceNetsurion Ratings
Real user data aggregated to summarize the product performance and customer experience.
84 Likeliness to Recommend
71 Plan to Renew
79 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+83 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Netsurion?
Pros
- Trustworthy
- Respectful
- Fair
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
One-click Remediation
Standardized Playbooks
IOC Focus and Management
Risk Scoring & Remediation Act
Technology Management
Vulnerability Management
Simplified Automation and Integration
24/7/365 Security Monitoring
Use of the MITRE ATT&CK Framework
Prevention
Real-Time Threat and Anomaly Detection
Vendor Capability Ratings
Vendor Support
Breadth of Features
Ease of Customization
Ease of IT Administration
Business Value Created
Usability and Intuitiveness
Ease of Implementation
Quality of Features
Product Strategy and Rate of Improvement
Ease of Data Integration
Availability and Quality of Training
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Netsurion Reviews
- Role: Operations
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2024
Fantastic. ! Easy to use for monitoring.
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Paula A.
- Role: Information Technology
- Industry: Banking
- Involvement: End User of Application
Submitted Sep 2024
Absolutely friendly to use. I recommend it.
Likeliness to Recommend
What differentiates Netsurion from other similar products?
Really intuitive and reliable.
What is your favorite aspect of this product?
Friendly to use.
What do you dislike most about this product?
Sometimes you prefer to use a product that has been in the market for more years.
What recommendations would you give to someone considering this product?
It’s worth it! New application but really useful.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Trustworthy
Cons
- Less Effective Service
Joseph S.
- Role: C-Level
- Industry: Banking
- Involvement: Business Leader or Manager
Submitted Sep 2024
They just didn't keep up with their competition.
Likeliness to Recommend
What differentiates Netsurion from other similar products?
They haven't kept up with the technology in this area, and they were purchased by another company that clearly wants to dismantle their old technology. Great people to work with, and at one time, Netsurion was a top performer in this area. Now, their competition has moved beyond them by a significant amount. I thought the sales team was great, and their pricing and contract process was respectable and fair. They demonstrated they wanted me as a client, it just isn't a good fit any longer.
What is your favorite aspect of this product?
At one time, it was the technology leader in this area.
What do you dislike most about this product?
Other solutions in this vertical outperform them on features and function.
What recommendations would you give to someone considering this product?
I would consider that they are great people to work with, but their technology isn't up to the competition. Make sure that you are comparing features and function before you continue discussions.
Pros
- Efficient Service
- Respectful
- Client Friendly Policies
- Fair
Cons
- Inhibits Innovation
- Slower Product Innovation
- Commodity Features