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Netsurion

Netsurion

7.3 /10
Category
Netsurion
7.3 /10

What is Netsurion?

Netsurion Managed XDR delivers both the technology and expertise you need to succeed. Our Open XDR platform unifies your existing security telemetry to deliver wider attack surface coverage and deeper threat analytics resulting in greater security visibility. Our SOC does the heavy lifting for you of proactive threat hunting, event correlation and analysis, and provides you with guided remediation. The result is a force multiplier that allows your IT team to be confident and in control again while also maximizing all of your cybersecurity investments.

Company Details


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Netsurion Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Netsurion.

86 Likeliness to Recommend

81 Plan to Renew

79 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Netsurion?

0% Negative
24% Neutral
76% Positive

Pros

  • Respectful
  • Trustworthy
  • Fair
  • Acts with Integrity

Feature Ratings

Average 75

24/7/365 Security Monitoring

82

IOC Focus and Management

82

Standardized Playbooks

79

Real-Time Threat and Anomaly Detection

78

Proactive Threat Hunting

77

Use of ML

76

Vulnerability Management

76

Technology Management

76

Use of the MITRE ATT&CK Framework

74

Incident Management

73

Risk Scoring & Remediation Act

73

Vendor Capability Ratings

Average 79

Vendor Support

87

Ease of IT Administration

84

Breadth of Features

82

Business Value Created

82

Ease of Customization

79

Quality of Features

77

Ease of Data Integration

77

Ease of Implementation

77

Usability and Intuitiveness

76

Product Strategy and Rate of Improvement

75

Availability and Quality of Training

75

Netsurion Reviews

Joseph S.

  • Role: C-Level
  • Industry: Banking
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

They just didn't keep up with their competition.

Likeliness to Recommend

4 /10

What differentiates Netsurion from other similar products?

They haven't kept up with the technology in this area, and they were purchased by another company that clearly wants to dismantle their old technology. Great people to work with, and at one time, Netsurion was a top performer in this area. Now, their competition has moved beyond them by a significant amount. I thought the sales team was great, and their pricing and contract process was respectable and fair. They demonstrated they wanted me as a client, it just isn't a good fit any longer.

What is your favorite aspect of this product?

At one time, it was the technology leader in this area.

What do you dislike most about this product?

Other solutions in this vertical outperform them on features and function.

What recommendations would you give to someone considering this product?

I would consider that they are great people to work with, but their technology isn't up to the competition. Make sure that you are comparing features and function before you continue discussions.

Pros

  • Efficient Service
  • Respectful
  • Client Friendly Policies
  • Fair

Cons

  • Inhibits Innovation
  • Slower Product Innovation
  • Commodity Features

Prasannakumar B.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

Use it to get best service offerings!

Likeliness to Recommend

10 /10

What differentiates Netsurion from other similar products?

Ideologically building the product which helps the levels of users and purposes.

What is your favorite aspect of this product?

Detection and integration capabilities

What do you dislike most about this product?

Machine learning capabilities has to improve

What recommendations would you give to someone considering this product?

Use it to get the best service

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Rowell O.

  • Role: Operations
  • Industry: Telecommunications
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2024

Good for securing business.

Likeliness to Recommend

8 /10

What differentiates Netsurion from other similar products?

Good online technical support.

What is your favorite aspect of this product?

Security and DMZ port managing.

What do you dislike most about this product?

Not much to dislike.

What recommendations would you give to someone considering this product?

Stay updated and know your required functions.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Effective Service

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