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MURAL Logo
MURAL Logo
Tactivos Inc

MURAL

8.7 /10
Category
MURAL
8.7 /10

What is MURAL?

MURAL is the leading digital workspace for visual collaboration in the enterprise. Teams depend on MURAL to understand and solve problems and build consensus using visual methods. More than an online whiteboard, MURAL enables innovation at scale by providing a platform for everything from product strategy and planning to leading immersive workshops using agile and design thinking methodologies. Industry-leading teams at companies including IBM, IDEO, Autodesk, Intuit, GitHub, and Atlassian use MURAL to work together — at any time and from anywhere.

Company Details


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Awards & Recognition

MURAL won the following awards in the Whiteboard Software category

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MURAL Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on MURAL.

86 Likeliness to Recommend

90 Plan to Renew

79 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love MURAL?

1% Negative
14% Neutral
85% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Efficient Service
  • Respectful

Feature Ratings

Average 84

Collaboration

93

Infinite Canvas

87

Annotation

83

Sticky Notes

83

Screen Sharing

82

Role-Based Access

82

Surveys and Polling

82

Integration with Meeting Solutions

79

Record, Save, and Export Canvases

79

Multimedia Content

79

Vendor Capability Ratings

Average 82

Quality of Features

88

Ease of Implementation

88

Breadth of Features

87

Ease of Data Integration

84

Business Value Created

83

Ease of Customization

82

Ease of IT Administration

81

Usability and Intuitiveness

80

Product Strategy and Rate of Improvement

78

Availability and Quality of Training

76

Vendor Support

72

MURAL Reviews

Brooke B.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Great for internal and external collaboration

Likeliness to Recommend

10 /10

What differentiates MURAL from other similar products?

Super easy to use, intuitive design, makes collaboration easy

What is your favorite aspect of this product?

The ability to lead dynamic white board sessions virtually

What do you dislike most about this product?

The premium version is a bit confusing when logging into workspaces -- have had some boards get stored in the wrong area and it impacted team events

What recommendations would you give to someone considering this product?

Do the free tutorials, they're helpful

Pros

  • Helps Innovate
  • Continually Improving Product
  • Inspires Innovation
  • Includes Product Enhancements

Camillo M.

  • Role: Information Technology
  • Industry: Biotechnology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

Watch Out for the Offline Blues

Likeliness to Recommend

8 /10

What differentiates MURAL from other similar products?

What I love is how it’s not just about drawing on a canvas—Mural integrates with other tools like Slack, Jira, and Microsoft Teams, making it a true hub for teamwork.

What is your favorite aspect of this product?

I remember one time we were tight on time to brainstorm for a new product launch, and Mural’s templates gave us the structure we needed to get productive fast

What do you dislike most about this product?

It’s a cloud-based tool, but sometimes you’re in a situation where you need to continue working without a reliable internet connection, and Mural just isn’t built for that.

What recommendations would you give to someone considering this product?

It’s fantastic for getting ideas down quickly and organizing them

Pros

  • Effective Service
  • Security Protects
  • Helps Innovate
  • Continually Improving Product

Winni H.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2024

Simplicity of use

Likeliness to Recommend

9 /10

What differentiates MURAL from other similar products?

Ample storage options. Flexible prices and plans.

What is your favorite aspect of this product?

Whiteboards support many file types

What do you dislike most about this product?

I can't create graphs and tables.

What recommendations would you give to someone considering this product?

Extensive list of file types you can upload and add to your canvas. Slack is also a direct tool with which you can collaborate, collect data, etc. while using MURAL.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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