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What is MURAL?
MURAL is the leading digital workspace for visual collaboration in the enterprise. Teams depend on MURAL to understand and solve problems and build consensus using visual methods. More than an online whiteboard, MURAL enables innovation at scale by providing a platform for everything from product strategy and planning to leading immersive workshops using agile and design thinking methodologies. Industry-leading teams at companies including IBM, IDEO, Autodesk, Intuit, GitHub, and Atlassian use MURAL to work together — at any time and from anywhere.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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86 Likeliness to Recommend
90 Plan to Renew
79 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love MURAL?
Pros
- Reliable
- Performance Enhancing
- Efficient Service
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Infinite Canvas
Annotation
Sticky Notes
Screen Sharing
Role-Based Access
Surveys and Polling
Integration with Meeting Solutions
Record, Save, and Export Canvases
Multimedia Content
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Breadth of Features
Ease of Data Integration
Business Value Created
Ease of Customization
Ease of IT Administration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
MURAL Reviews
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Brooke B.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Sep 2024
Great for internal and external collaboration
Likeliness to Recommend
What differentiates MURAL from other similar products?
Super easy to use, intuitive design, makes collaboration easy
What is your favorite aspect of this product?
The ability to lead dynamic white board sessions virtually
What do you dislike most about this product?
The premium version is a bit confusing when logging into workspaces -- have had some boards get stored in the wrong area and it impacted team events
What recommendations would you give to someone considering this product?
Do the free tutorials, they're helpful
Pros
- Helps Innovate
- Continually Improving Product
- Inspires Innovation
- Includes Product Enhancements
Camillo M.
- Role: Information Technology
- Industry: Biotechnology
- Involvement: Business Leader or Manager
Submitted Aug 2024
Watch Out for the Offline Blues
Likeliness to Recommend
What differentiates MURAL from other similar products?
What I love is how it’s not just about drawing on a canvas—Mural integrates with other tools like Slack, Jira, and Microsoft Teams, making it a true hub for teamwork.
What is your favorite aspect of this product?
I remember one time we were tight on time to brainstorm for a new product launch, and Mural’s templates gave us the structure we needed to get productive fast
What do you dislike most about this product?
It’s a cloud-based tool, but sometimes you’re in a situation where you need to continue working without a reliable internet connection, and Mural just isn’t built for that.
What recommendations would you give to someone considering this product?
It’s fantastic for getting ideas down quickly and organizing them
Pros
- Effective Service
- Security Protects
- Helps Innovate
- Continually Improving Product
![](https://cdn.softwarereviews.com/production/profile_image/1026353/original/1026353.jpg?1724527525)
Winni H.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Jun 2024
Simplicity of use
Likeliness to Recommend
What differentiates MURAL from other similar products?
Ample storage options. Flexible prices and plans.
What is your favorite aspect of this product?
Whiteboards support many file types
What do you dislike most about this product?
I can't create graphs and tables.
What recommendations would you give to someone considering this product?
Extensive list of file types you can upload and add to your canvas. Slack is also a direct tool with which you can collaborate, collect data, etc. while using MURAL.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing