What is MSP360 Managed Backup?
MSP360 Managed Backup (MBS) (formerly Cloudberry Lab) is an easy-to-use backup solution for Managed Service Providers and IT departments that require a centralized license and job management, monitoring, and reporting. MBS allows you to leverage AWS, Microsoft Azure, Backblaze B2, and Wasabi cloud storage to drive more revenue and deliver best-in-class data protection to your customers.
Company Details
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Get AssistanceMSP360 Managed Backup Ratings
Real user data aggregated to summarize the product performance and customer experience.
99 Likeliness to Recommend
100 Plan to Renew
91 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+96 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love MSP360 Managed Backup?
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Cloud Hosting
Analytics and Reporting
Managed Services Offering
Data Encryption
Bandwidth Utilization Management
Data Replication
Compliance Monitoring
DR Orchestration
Protection Groups
DR Testing
Variable RPOs
Vendor Capability Ratings
Ease of Implementation
Availability and Quality of Training
Usability and Intuitiveness
Business Value Created
Ease of Customization
Ease of IT Administration
Vendor Support
Quality of Features
Ease of Data Integration
Breadth of Features
Product Strategy and Rate of Improvement
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MSP360 Managed Backup Screenshots
MSP360 Managed Backup Videos
MSP360 Backup: A Powerful Cross-Platform Backup and Disaster Recovery Solution
web panel
image-based backup wizard
file backup wizard
cloud storages
MSP360 Managed Backup Reviews
David C.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Aug 2024
Excellent backup software
Likeliness to Recommend
What differentiates MSP360 Managed Backup from other similar products?
The platform offers extensive options for customization, including the ability to choose between various storage solutions (local, cloud, hybrid). This flexibility allows it to adapt to different business needs and infrastructures.
What is your favorite aspect of this product?
MSP360 covers a wide range of backup needs, from file-level to full system backups and bare-metal restores. It also supports various operating systems and applications, making it versatile for different environments.
What do you dislike most about this product?
he cost structure can be difficult to decipher, especially for businesses trying to budget for backup solutions. This might require careful planning to avoid unexpected expenses.
What recommendations would you give to someone considering this product?
Asses your backup needs. Understand the size and scope of the data you need to back up. If you're dealing with large datasets, test the platform's performance during trials to ensure it meets your expectations.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Maurizio P.
- Role: C-Level
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Aug 2024
MSP360 offers robust backup and recovery
Likeliness to Recommend
What differentiates MSP360 Managed Backup from other similar products?
MSP360 provides a scalable and reliable backup solution for businesses of all sizes, safeguarding critical data from loss or corruption
What is your favorite aspect of this product?
Easy to use
What do you dislike most about this product?
Price, need to include cell phone backup
What recommendations would you give to someone considering this product?
Test to check what the differences are
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Diego B.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Aug 2024
Excellent cost-benefit features/management.
Likeliness to Recommend
What differentiates MSP360 Managed Backup from other similar products?
Combined with other technologies, it has enabled us to create new products for customers.
What is your favorite aspect of this product?
You can easily restore individual files (or folders) from your desktop.
What do you dislike most about this product?
Non-customizable update version per computer account.
What recommendations would you give to someone considering this product?
Is the best choice if you not only want great cloud backup, but additional cybersecurity protections against threats like ransomware and malware.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing