What is SurveyMonkey Enterprise?
SurveyMonkey is the world's largest survey company, helping customers collect 2.8 million online survey responses every day. SurveyMonkey has revolutionized the way people give and take feedback, making it accessible, easy and affordable for everyone. Build surveys fast, respond and adapt to trends, and make big decisions confidently. Leverage the power of AI to cut through the noise and uncover meaningful insights quickly.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
97 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love SurveyMonkey Enterprise?
Pros
- Reliable
- Efficient Service
- Enables Productivity
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Templates & Question Library
Questionnaire Design/Survey Builder
Customizable Branding
Multi-Media Support
Mobile Support
Multi-Channel Distribution
Role and User Management
Data Analysis and Visualization
Branching and Logic
3rd-Party Integrations
Collaboration
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Quality of Features
Vendor Support
Ease of Data Integration
Breadth of Features
Business Value Created
Availability and Quality of Training
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
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SurveyMonkey Enterprise Reviews
Antony M.
- Role: Finance
- Industry: Electronics
- Involvement: End User of Application
Submitted Jun 2022
Global beast in online surveys project.
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
Its customization is really fantastic and everything thing is so easily customizable. The user interface is slick clean and easy to use. The setup process is very fast and seamless. Its ability to create custom dashboard for different users or managers is one of the key selling points of the software. The possibility to design the survey according to your needs and even brand it.
What is your favorite aspect of this product?
Gives tools to analyze you r results. Its flexible pricing models. Allows one to collect responses quickly and easily. Its user friendly interface. Decent branding and design options. Good interface for tracking, notifying survey participants and analysis.
What do you dislike most about this product?
I don't have any beef with with survey monkey, am contented with its services.
What recommendations would you give to someone considering this product?
If you are going to use it extremely frequently, surveymonkey may be worth it, It's the G.O. A.T survey tool that i have come across and its services are outstanding.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Tony y.
- Role: C-Level
- Industry: Media
- Involvement: Business Leader or Manager
Submitted Jun 2022
The best survey software
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
SuveryMonkey specializes in creating surveys and has a very easy to use user interface with great support team.
What is your favorite aspect of this product?
My favorite thing about SurveyMonkey is that it has a lot of ready to use templates that helps you create any type of survey within minutes.
What do you dislike most about this product?
Everything in Survey Monkey works as expected.
What recommendations would you give to someone considering this product?
I recommend opening a demo account with SurveyMonkey and trying the features and upgrade when needed.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Trustworthy
Antoun y.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted May 2022
Best survey software
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
SurveyMonkey specialises in creating and managing all types of survey and is fully customizable with detailed analytics.
What is your favorite aspect of this product?
My favorite aspect of SurveyMonkey is that its fully customizable with your own branding and while creating a survey you can branch out as much as you want by linking answers to the questions you want to ask after.
What do you dislike most about this product?
SurveyMonkey is a very stable solution that is well worked on.
What recommendations would you give to someone considering this product?
I recommend using SurveyMonkey for creating and managing all types of surveys.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
