
What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
Up
1
Since last award
84 Satisfaction of Cost Relative to Value
Up
1
Since last award
Emotional Footprint Overview
- Product Experience:
- 89%
- Negotiation and Contract:
- 84%
- Conflict Resolution:
- 89%
- Strategy & Innovation:
- 87%
- Service Experience:
- 89%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Enables Productivity
- Respectful
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
File Transfer
Keyboard Mouse Control
Audio Conferencing Call in Bridge
Facilitator Functions
Application Share
Virtual Whiteboard
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Translation missing: en.product_page.ratings.score 8.9
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Business Instant Messaging - Enterprise
Translation missing: en.product_page.ratings.score 8.8
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Digital Workplace
Translation missing: en.product_page.ratings.score 8.7
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Microsoft Teams Reviews
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2021
Team Collaboration Software !
Likeliness to Recommend
Pros
- Helps Innovate
- Reliable
- Saves Time
- Respectful

Shubham S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Aug 2021
Best Office Mate
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
What I like most is one-on-one messaging feature along with group messaging. We can make a video call to another person, he can also make a video conference with their team. It has a screen-sharing option, and the viewers can even ask for remote control during screen sharing.
What is your favorite aspect of this product?
Best for business meetings, secure video conferencing software, we can record the video while doing meeting or any kind of seminars. Host can add any participant during call.
What do you dislike most about this product?
One thing what I noticed is we need laptop or system with good Ram than we can have quality call. Rest I don't feel any issue. Good to go.
What recommendations would you give to someone considering this product?
It's a great platform for meetings and it allows you to connect people from all over the globe. Benefit of quickly communicating with each other and even with people from other countries
Pros
- Helps Innovate
- Continually Improving Product
- Trustworthy
- Unique Features
Rakesh A.
- Role: Information Technology
- Industry: Transportation
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2021
Fully featured video conferencing tool for you
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Easy installation, user interface, integration, web & mobile access, zero pricing.
What is your favorite aspect of this product?
This tool is best for team for your company both internal and external. You can easily add users of your team to your group and can create video conference, chats with them. You can share files in that group also. With screen sharing you can also present projects by integrating power point. Easy to create groups and can send links to your desired users. Users can join through the link for instant and scheduled meetings. You can set name for the meeting where you can add notes to describe the intention of the meeting. It helps to mute/ unmute another users and reminds you whether you are talking by muting the mic.
What do you dislike most about this product?
It is best in virtual collaboration with teams. Nothing to dislike this software.
What recommendations would you give to someone considering this product?
I would recommend this to everyone who have more virtual meetings and want to save cost then it is the best platform. You can easily install this tool and make it ready to use, By integrating other tools like power point, share point, etc to minimize the workload. It is free to use so it will save your cost and will provide a quality video conferencing feature to everyone.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing