
What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceMicrosoft Teams Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Microsoft Teams.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
Up
1
Since last award
84 Satisfaction of Cost Relative to Value
Up
1
Since last award
Emotional Footprint Overview
- Product Experience:
- 90%
- Negotiation and Contract:
- 85%
- Conflict Resolution:
- 89%
- Strategy & Innovation:
- 87%
- Service Experience:
- 90%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Enables Productivity
- Respectful
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Video Conferencing
Screen Share
Audio Conferencing VoIP
File Transfer
Audio Controls
Keyboard Mouse Control
Audio Conferencing Call in Bridge
Facilitator Functions
Application Share
Virtual Whiteboard
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Translation missing: en.product_page.ratings.score 8.9
View Microsoft Teams in this category (opens in a new tab)
Business Instant Messaging - Enterprise
Translation missing: en.product_page.ratings.score 8.8
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Translation missing: en.product_page.ratings.score 8.8
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews

Vaishnavi A.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Aug 2021
Easy to use and a amazing product.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Easy to use and security
What is your favorite aspect of this product?
Audio clarity is really amazing.
What do you dislike most about this product?
Nothing about dislike
What recommendations would you give to someone considering this product?
Audio clarity is good and it is a secured software. Give it a try.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity

Neeraj S.
- Role: Information Technology
- Industry: Engineering
- Involvement: End User of Application
Submitted Aug 2021
"An expert conference instrument.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
As a Microsoft item, the incorporation between the Microsoft Groups stage and Office 365 is consistent. You don't need to pass on the application to chip away at Word records, PowerPoint slides, or OneNotes, and you don't have to transfer and download your video and archive documents to get to them.
What is your favorite aspect of this product?
The talk include is extremely powerful and very much fabricated. Video conferencing in the application is likewise all around constructed and functions admirably on both portable and work area. The iPad application is likewise pleasantly evolved to give more space to visit and work inside the application. I would say it is a decent across the board framework for a group to use for interior interchanges. Record sharing and notice board is likewise worked in yet not an element I have utilized broadly. We principally use the video meeting and visit highlights.
What do you dislike most about this product?
The work area customer is inconceivably central processor substantial, dials the PC back a ton, and is feeling the loss of some key components that the portable application has, for example, voice notes and the capacity to answer straightforwardly to messages. Another issue with he portable application is that when notices are gotten it makes the application freeze and begin blazing until it is restarted and afterward it will work appropriately, this can create setbacks for returning to individuals.
What recommendations would you give to someone considering this product?
In case you are searching for video gathering programming with highlights aplenty, tight availability with the entirety of the valuable Microsoft 365 applications and a consistent video meeting highlight, Microsoft Groups is one for you! While it might have network gives occasionally, this is a minor objection contrasted with the positive elements this product has to bring to the table. You can likewise utilize Microsoft Groups on your cell phone, so you won't ever miss a significant gathering or message.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing

Abhishek S.
- Role: Industry Specific Role
- Industry: Gaming and Hospitality
- Involvement: End User of Application
Submitted Aug 2021
Advance Communication
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
1- Microsoft Teams supports threaded discussions.2- Event management through calendar planning and scheduling.3- Presentation streaming is among Microsoft Teams features.
What is your favorite aspect of this product?
1-Microsoft Teams supports threaded communications. 2- There is the Event Calendar from Microsoft Teams.3- Microsoft Teams integrates with apps and IT systems.4-Friendly and easy user interface for the users.5-Audio and video calling feature.6-Instant messaging.7-File sharing.
What do you dislike most about this product?
1- While the UI is really good, they can try to add an option to change UI as per user's choice as well. 2- It acquires a lot of storage space in both Desktop and mobile.
What recommendations would you give to someone considering this product?
1-Firstly, it enables us to form team groups within the platform which ultimately helps in team chats and file sharing within the teams and also lets the file to update in real time by all the team members within the group. 2- Secondly, Teams is the only platform where we have different applications embedded and we can use those to prepare different types of files within the teams and thus we don't have to scroll outside teams for the same. For example, onenote, Jiracloud, planner, stream, wiki are different platform embedded within Teams to help us use them and complete our tasks
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity