What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
File Sharing Collaboration
Notifications
Document Collaboration
Integration With Productivity Tools
Granular Access Management
Cross Platform Support
Search
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
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Unified Communications as a Service
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Web and Video Conferencing - Enterprise
Translation missing: en.product_page.ratings.score 8.7
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Digital Workplace
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Microsoft Teams Reviews
Suhani P.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Jan 2023
Amazing software for team coordination
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams is cloud-based team collaboration software that is part of the Microsoft 365 and Office 365 suite of applications. The core capabilities in Microsoft Teams include business messaging, calling, video meetings and file sharing. Businesses of all sizes can use Teams.
What is your favorite aspect of this product?
Access control of other system Lot of options available for the organisers like Breakout rooms etc. It has a user friendly interface.
What do you dislike most about this product?
It uses lots of computational resources while running and thus, slows down the system sometimes. You cannot delete the message you sent on Microsoft Teams. This feature is really needed at times you send something in the wrong chat. The feature of notifications in the mobile application could be improved. Sometimes notifications of different teams are not visible and are only visible when the application is opened. It uses lots of computational resources while running and thus, slows down the system sometimes. It allows a few channels per team.The number of channels could be increased for better product
What recommendations would you give to someone considering this product?
Easy connection Clear picture and sound Screen sharing feature is awesome one to one and group call and recording Secure way for document sharing and accessing
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Chelsey B.
- Role: Industry Specific Role
- Industry: Media
- Involvement: End User of Application
Submitted Jan 2023
Good collaborative product
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Teams has a great layout and design, is very quick and responsive and makes it easy to collaborate with peers within groups.
What is your favorite aspect of this product?
It is really simple and easy to use, it's not complicated and everything is clearly displayed, allowing efficiency and no confusion. I also really like how easy it is to message other colleagues, and create groups for easier collaboration.
What do you dislike most about this product?
The design is quite dated, and there are features that have been removed (use of gifs for example) which I feel removed quite a lot of personality from the product, especially in comparison to other products on the market.
What recommendations would you give to someone considering this product?
If your company is using G Suite I would not recommend this product as there is more difficulty with integration, but if you use Microsoft anyway then it's perfect
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Transparent
Cons
- Commodity Features
- Vendor's Interest First
- Charges for Enhancements
Fakhri M.
- Role: Industry Specific Role
- Industry: Healthcare
- Involvement: End User of Application
Submitted Jan 2023
Great product, with no drawbacks
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams is a collaboration platform that stands out from other similar products due to its comprehensive suite of features. It offers an integrated chat, video conferencing, file sharing, and task management capabilities, as well as the ability to integrate with third-party applications. Additionally, Microsoft Teams provides robust security and compliance features, allowing organizations to securely collaborate with external partners. With its intuitive user interface and powerful collaboration tools, Microsoft Teams is the ideal choice for businesses looking to streamline their communication and collaboration processes
What is your favorite aspect of this product?
My favorite aspect of Microsoft Teams video conferencing is the ability to easily connect with colleagues and clients from anywhere in the world. With just a few clicks, I can join a meeting or start an online chat with anyone who has access to the platform. The user-friendly interface makes it easy to share documents, collaborate on projects, and even record meetings for later review. Additionally, the built-in security features ensure that all conversations are kept private and secure.
What do you dislike most about this product?
The audio and video quality can be unreliable at times, making it difficult to communicate effectively, especially during the pandemic times this was the case
What recommendations would you give to someone considering this product?
Microsoft Teams is a great choice for collaboration and communication. It offers a wide range of features that make it an ideal platform for teams of all sizes. It has powerful tools for file sharing, video conferencing, task management, and more. Additionally, its integration with Office 365 makes it easy to access documents and other resources from anywhere. Microsoft Teams also provides robust security measures to keep your data safe and secure. Finally, its user-friendly interface makes it easy to use and navigate. All these features make Microsoft Teams a great choice over its competitors.
Pros
- Reliable
- Enables Productivity
- Transparent
- Performance Enhancing
Cons
- Less Effective Service
- Less Caring
- Vendor Friendly Policies