This content is currently locked.

Your current McLean & Company subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-877-281-0480 (US/CAN) or
+1-703-544-9513 (International)
Microsoft Teams Logo
Microsoft Teams Logo
Microsoft Corporation

Microsoft Teams

Composite Score
8.7 /10
CX Score
8.9 /10
Microsoft Teams
8.7 /10

What is Microsoft Teams?

Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Microsoft Teams won the following awards in the Business Instant Messaging - Enterprise category

Filter By

Microsoft Teams Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Teams.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

84 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Teams?

3% Negative
6% Neutral
91% Positive

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 84

Instant Messaging

90

File Sharing Collaboration

84

Notifications

84

Document Collaboration

83

Integration With Productivity Tools

82

Granular Access Management

81

Cross Platform Support

80

Search

79

Vendor Capability Ratings

Average 81

Business Value Created

85

Ease of Implementation

84

Breadth of Features

83

Quality of Features

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Ease of Data Integration

81

Availability and Quality of Training

79

Product Strategy and Rate of Improvement

79

Vendor Support

77

Ease of Customization

76

Microsoft Teams Reviews

Sergio Andres R.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jun 2023

a practical and efficient solution

Likeliness to Recommend

9 /10

What differentiates Microsoft Teams from other similar products?

Integration with Microsoft 365, Extensive third-party integrations, Communication and collaboration hub, Security and compliance, Scalability and enterprise-level capabilities

What is your favorite aspect of this product?

It is very easy to understand and it is possible to integrate it with a large number of applications, it allows you to store and share information very easily to work together

What do you dislike most about this product?

sometimes it fails and it is not possible to establish a communication or make calls

What recommendations would you give to someone considering this product?

do not hesitate to use the product, it is very friendly and facilitates joint work

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Rúben R.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2023

They have improved over the years

Likeliness to Recommend

9 /10

What differentiates Microsoft Teams from other similar products?

It's Microsoft, Reliable, and really better than last year versions

What is your favorite aspect of this product?

Completeness, improved over the iterations

What do you dislike most about this product?

the removal of WIKI pages

What recommendations would you give to someone considering this product?

Defently worthy to try

Pros

  • Trustworthy
  • Effective Service
  • Saves Time
  • Security Protects

Przemysław P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

My favourite business tool

Likeliness to Recommend

10 /10

What differentiates Microsoft Teams from other similar products?

MS Teams gives you a lot of possibilities to integrate many additional applications and functions. It really gives a lot of possibilities.

What is your favorite aspect of this product?

I appreciate the fact that this is not only a messenger but my command center for work. I can easily manage my tasks and communicate effectively at the same time.

What do you dislike most about this product?

I don't like that there are few options to change the appearance and skins. I would like to be able to change the size of fonts and windows.

What recommendations would you give to someone considering this product?

Anyone who will work with MS Teams can fall in love with this tool. It is satisfying and effective.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Most Popular Microsoft Teams Comparisons