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What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Reliable
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
File Sharing Collaboration
Notifications
Document Collaboration
Integration With Productivity Tools
Granular Access Management
Cross Platform Support
Search
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
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Unified Communications as a Service
Translation missing: en.product_page.ratings.score 8.9
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Web and Video Conferencing - Enterprise
Translation missing: en.product_page.ratings.score 8.7
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Digital Workplace
Translation missing: en.product_page.ratings.score 8.7
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Microsoft Teams Reviews
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Sergio Andres R.
- Role: Operations
- Industry: Manufacturing
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2023
a practical and efficient solution
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Integration with Microsoft 365, Extensive third-party integrations, Communication and collaboration hub, Security and compliance, Scalability and enterprise-level capabilities
What is your favorite aspect of this product?
It is very easy to understand and it is possible to integrate it with a large number of applications, it allows you to store and share information very easily to work together
What do you dislike most about this product?
sometimes it fails and it is not possible to establish a communication or make calls
What recommendations would you give to someone considering this product?
do not hesitate to use the product, it is very friendly and facilitates joint work
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
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Rúben R.
- Role: Information Technology
- Industry: Consulting
- Involvement: IT Development, Integration, and Administration
Submitted May 2023
They have improved over the years
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It's Microsoft, Reliable, and really better than last year versions
What is your favorite aspect of this product?
Completeness, improved over the iterations
What do you dislike most about this product?
the removal of WIKI pages
What recommendations would you give to someone considering this product?
Defently worthy to try
Pros
- Trustworthy
- Effective Service
- Saves Time
- Security Protects
Przemysław P.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted May 2023
My favourite business tool
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
MS Teams gives you a lot of possibilities to integrate many additional applications and functions. It really gives a lot of possibilities.
What is your favorite aspect of this product?
I appreciate the fact that this is not only a messenger but my command center for work. I can easily manage my tasks and communicate effectively at the same time.
What do you dislike most about this product?
I don't like that there are few options to change the appearance and skins. I would like to be able to change the size of fonts and windows.
What recommendations would you give to someone considering this product?
Anyone who will work with MS Teams can fall in love with this tool. It is satisfying and effective.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy