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What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Reliable
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
File Sharing Collaboration
Notifications
Document Collaboration
Integration With Productivity Tools
Granular Access Management
Cross Platform Support
Search
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Translation missing: en.product_page.ratings.score 8.9
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Translation missing: en.product_page.ratings.score 8.7
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Translation missing: en.product_page.ratings.score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Abhishek J.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2023
Best in class instant messaging tool.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Easy to integrate with any Microsoft related products.
What is your favorite aspect of this product?
Instant messaging, file transfer.
What do you dislike most about this product?
Screen sharing is very slow.
What recommendations would you give to someone considering this product?
Price and features.
Pros
- Efficient Service
- Saves Time
- Altruistic
- Appreciates Incumbent Status
Zach E.
- Role: C-Level
- Industry: Construction
- Involvement: Business Leader or Manager
Submitted Oct 2023
Tool is really useful for internal communications.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Probably ease of use and integration with every other microsoft suite program
What is your favorite aspect of this product?
The chat feature
What do you dislike most about this product?
Nothing comes to mind but would like to know more about some features
What recommendations would you give to someone considering this product?
Give it a try
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Effective Service
Cons
- Vendor Friendly Policies
- Vendor's Interest First
- Less Generous
Matteo C.
- Role: Sales Marketing
- Industry: Communications
- Involvement: IT Leader or Manager
Submitted Oct 2023
A very complete solution
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
more integrated
What is your favorite aspect of this product?
very complete and easy to use
What do you dislike most about this product?
nothing relevant
What recommendations would you give to someone considering this product?
i believe it's one of the best solution in the market
Pros
- Trustworthy
- Fair
- Helps Innovate
- Continually Improving Product