
What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceMicrosoft Teams Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Microsoft Teams.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Reliable
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
File Sharing Collaboration
Notifications
Document Collaboration
Integration With Productivity Tools
Granular Access Management
Cross Platform Support
Search
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Translation missing: en.product_page.ratings.score 8.9
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Translation missing: en.product_page.ratings.score 8.7
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Translation missing: en.product_page.ratings.score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews

Harshal G.
- Role: Industry Specific Role
- Industry: Communications
- Involvement: End User of Application
Submitted Oct 2023
Feature-rich with complexity concerns.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams stands out with its deep integration with Microsoft 365, comprehensive feature set, and strong security and compliance offerings.
What is your favorite aspect of this product?
Microsoft Teams include its integration with Microsoft 365 apps.
What do you dislike most about this product?
Its complexity, especially for new users.
What recommendations would you give to someone considering this product?
Consider Microsoft Teams if you need strong Microsoft 365 integration, but invest in training and assess your organization's specific needs for effective use
Pros
- Helps Innovate
- Efficient Service
- Client Friendly Policies
- Fair

Charul G.
- Role: Operations
- Industry: Consulting
- Involvement: End User of Application
Submitted Oct 2023
Complete instant messaging web.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
What difference Microsoft Teams from other similar products is its integration with other Microsoft Software's such as Microsoft 365 which makes our organization daily task very easy and productive. Our organization uses a lot of Microsoft products and its integration with other products makes our collaboration a very user friendly and productive.
What do you dislike most about this product?
I don't particularly dislike anything about Teams other than its random crashing of Meeting sometimes. Sometimes, it doesn't allow you join a meeting through a meeting link which you will have to attempt numerous times to make it a success. There is also a limited usability when it comes to offline access of Teams which i think could definitely be improved.
What recommendations would you give to someone considering this product?
It is a must have software when it comes to an instant business chat or having a video conference. It comes loaded with so many features and has so much potential in its functionality and would recommend it to every team size.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity

DHIRAJ S.
- Role: Information Technology
- Industry: Manufacturing
- Involvement: IT Leader or Manager
Submitted Oct 2023
Best Meeting and strategy making Tool
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft teams is almost widely used in every IT industry which makes professionals to work and connect more efficiently even outside of your organization. It makes your meeting more efficient even if you are not able to understand the accent of the client by providing the feature of voice to text recognition which works in real time. Also you can assign tasks , track it and take updates on the teams itself. There are many feature provided with teams like background change, bluetooth integration, video sharing , file transfer etc.
What is your favorite aspect of this product?
Voice to text change that feature helps you to work with the client across the globe without any issue of accent .
What do you dislike most about this product?
It is not light weight . So some times if you are working with multiple application at that teams may be unresponsive.
What recommendations would you give to someone considering this product?
For effective and efficient communication we can consider this platform.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy