This content is currently locked.

Your current McLean & Company subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-877-281-0480 (US/CAN) or
+1-703-544-9513 (International)
Microsoft Teams Logo
Microsoft Teams Logo
Microsoft Corporation

Microsoft Teams

Composite Score
8.7 /10
CX Score
8.9 /10
Microsoft Teams
8.7 /10

What is Microsoft Teams?

Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Microsoft Teams won the following awards in the Business Instant Messaging - Enterprise category

Filter By

Microsoft Teams Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Teams.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

84 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Teams?

3% Negative
6% Neutral
91% Positive

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 84

Instant Messaging

90

File Sharing Collaboration

84

Notifications

84

Document Collaboration

83

Integration With Productivity Tools

82

Granular Access Management

81

Cross Platform Support

80

Search

79

Vendor Capability Ratings

Average 81

Business Value Created

85

Ease of Implementation

84

Breadth of Features

83

Quality of Features

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Ease of Data Integration

81

Availability and Quality of Training

79

Product Strategy and Rate of Improvement

79

Vendor Support

77

Ease of Customization

76

Microsoft Teams Reviews

Evelina G.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

nothing short of an amazing user-friendly software

Likeliness to Recommend

9 /10

What differentiates Microsoft Teams from other similar products?

it’s connection and integration with other microsoft products! i find it highly user-friendly and accessible

What is your favorite aspect of this product?

the way it’s simple to use really! i would say out of all the softwares i’ve ever tried, microsoft teams is the nicest designer-wise and functionality-wise

What do you dislike most about this product?

probably it’s cost..

What recommendations would you give to someone considering this product?

i would highly recommend for medium to large businesses, for smaller organisations it might be unnecessary to invest

Pros

  • Reliable
  • Trustworthy
  • Efficient Service
  • Effective Service

Naresh V.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2024

Amazing and secure platform for all meetings

Likeliness to Recommend

9 /10

What differentiates Microsoft Teams from other similar products?

It has better features it's video and audio quality is too good they support high resolution video conferencing and provide a better experience during meetings it's recording feature screen sharing feature is too good along with that they provide a option to record meetings that is very amazing part of this platform.

What is your favorite aspect of this product?

It provides a better way to schedule and attentd meetings whether it is team meetings or clients meetings it provides a amazing experience during meetings and provides lot of features with increase our efficiency to do work more easily.

What do you dislike most about this product?

It has good features as compared to other software there is nothing to dislike.

What recommendations would you give to someone considering this product?

They provide a lot of option to do work effectively and it provides better environment for meetings with using this tool you can do your meetings more easily and it's file sharing features and screen sharing, screen recording feature is too good they provide a lot of option at a effective price point also it provides a secure and well managed platform for meetings.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Human Resources
  • Industry: Not for Profit
  • Involvement: Vendor Management and Renewal
Validated Review
Anonymous Reviewer

Submitted Oct 2024

Teams is a great product for any organization.

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Trustworthy
  • Caring
  • Saves Time

Most Popular Microsoft Teams Comparisons