What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
Up
1
Since last award
84 Satisfaction of Cost Relative to Value
Up
1
Since last award
Emotional Footprint Overview
- Product Experience:
- 90%
- Negotiation and Contract:
- 85%
- Conflict Resolution:
- 89%
- Strategy & Innovation:
- 87%
- Service Experience:
- 90%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Enables Productivity
- Respectful
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Video Conferencing
Screen Share
Audio Conferencing VoIP
File Transfer
Audio Controls
Keyboard Mouse Control
Audio Conferencing Call in Bridge
Facilitator Functions
Application Share
Virtual Whiteboard
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
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Business Instant Messaging - Enterprise
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Digital Workplace
Translation missing: en.product_page.ratings.score 8.8
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Microsoft Teams Reviews
Wajiullah W.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Feb 2025
Fantastic Team Collaboration Software
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It is simple and easy to use which differentiates it from other similar products.
What is your favorite aspect of this product?
My favorite aspect of Microsoft Team is its high quality of audio and video calls without any lags or buffering.
What do you dislike most about this product?
I don't dislike anything about Microsoft Teams as I believe it to be a flawless product.
What recommendations would you give to someone considering this product?
I would definitely recommend Microsoft Teams to other people as it is a very reliable yet effective software for team communications and collaborations.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Yousaf A.
- Role: Operations
- Industry: Healthcare
- Involvement: End User of Application
Submitted Feb 2025
Fantastic App with alot of features
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams stands out for integrating with Office 365, offering chat, video calls, file sharing, and real time document editing. It’s great for team collaboration, supports large meetings and has strong security features.
What is your favorite aspect of this product?
One of the best part of Microsoft Teams is how it brings everything together like chat, video calls and file sharing, all in one place.
What do you dislike most about this product?
Sometimes the search feature doesn’t find what you’re looking for quickly.
What recommendations would you give to someone considering this product?
If someone is thinking about using Microsoft Teams, it’s great for team collaboration and works well with Office apps. Be ready to spend some time learning the features and organizing your channels to avoid clutter.
Pros
- Performance Enhancing
- Trustworthy
- Unique Features
- Effective Service
Talal H.
- Role: Human Resources
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2025
Fantastic product
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It is best for teamwork in communication and business growth
What recommendations would you give to someone considering this product?
It is a user-friendly interface and its flexible
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
