What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceMicrosoft Teams Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Microsoft Teams.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
Up
1
Since last award
84 Satisfaction of Cost Relative to Value
Up
1
Since last award
Emotional Footprint Overview
- Product Experience:
- 90%
- Negotiation and Contract:
- 85%
- Conflict Resolution:
- 89%
- Strategy & Innovation:
- 87%
- Service Experience:
- 90%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Enables Productivity
- Respectful
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Video Conferencing
Screen Share
Audio Conferencing VoIP
File Transfer
Audio Controls
Keyboard Mouse Control
Audio Conferencing Call in Bridge
Facilitator Functions
Application Share
Virtual Whiteboard
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Translation missing: en.product_page.ratings.score 8.9
View Microsoft Teams in this category (opens in a new tab)
Business Instant Messaging - Enterprise
Translation missing: en.product_page.ratings.score 8.8
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Translation missing: en.product_page.ratings.score 8.8
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Deepak B.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2025
fantastic product for team messaging
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
with other microsoft products, Microsoft teams becomes important in digital messaging, it helps in messaging instantly to coworker
What is your favorite aspect of this product?
my favourite aspect is creating channels and group to collobrate with the team
What do you dislike most about this product?
whenever you restart the PC, it takes time to load the app sometimes.
What recommendations would you give to someone considering this product?
it's so far the best office tool to collobrate with the team and can have client calls and demo, the quality is really good.
Pros
- Efficient Service
- Caring
- Saves Time
- Client Friendly Policies
Terry S.
- Role: Student Academic
- Industry: Education
- Involvement: Business Leader or Manager
Submitted Feb 2025
Microsoft Teams is excellent for Video conferences
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams has unified communication tools for messaging and virtual communication. It is cheaper for virtual conferences as compared to other platforms from my experience.
What is your favorite aspect of this product?
Ms Teams provides secure virtual conversation channel that enables me to organize virtual classes with students in remote areas. It is easy join and create invitation IDs that is flexible for our students.
What do you dislike most about this product?
The performance has been excellent and our virtual classes are ever productive. I have no problem with the entire networking system.
What recommendations would you give to someone considering this product?
Microsoft Teams caters for both small and large scale business enterprises in virtual conferences. It has enabled me to save time and cost of accommodating students. The customer support team is awesome and always offers great insights when we experience network hitches.
Pros
- Continually Improving Product
- Enables Productivity
- Trustworthy
- Efficient Service
Isabelle L.
- Role: Information Technology
- Industry: Consulting
- Involvement: End User of Application
Submitted Feb 2025
Our collaboration hub and all in one communication
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Bring togetherness for creating powerful virtual environments for real-time engagement among participants.
What is your favorite aspect of this product?
I am spontaneously impressed with large scale event hosting with ease of managing attendees.
What do you dislike most about this product?
Great tool for webinar hosting and so far so good.
What recommendations would you give to someone considering this product?
It's spontaneously stand out with large scale hosting of webinars and ideal for group discussions.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
