What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
Up
1
Since last award
84 Satisfaction of Cost Relative to Value
Up
1
Since last award
Emotional Footprint Overview
- Product Experience:
- 90%
- Negotiation and Contract:
- 84%
- Conflict Resolution:
- 89%
- Strategy & Innovation:
- 87%
- Service Experience:
- 90%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Enables Productivity
- Respectful
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
File Transfer
Keyboard Mouse Control
Audio Conferencing Call in Bridge
Facilitator Functions
Application Share
Virtual Whiteboard
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Translation missing: en.product_page.ratings.score 8.9
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Business Instant Messaging - Enterprise
Translation missing: en.product_page.ratings.score 8.8
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Digital Workplace
Translation missing: en.product_page.ratings.score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Sonu Kumar S.
- Role: Information Technology
- Industry: Consulting
- Involvement: End User of Application
Submitted Feb 2025
Nice product provides all required features
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It’s one of the nice product, which provides most of these features in one place like messaging, managing calender, meeting, task, document management
What is your favorite aspect of this product?
Best in this class category provided all in one required things in one place, which helps us to manages things easily, saves time, and the best part is its notification we can customise that as well.
What do you dislike most about this product?
Nothing, it’s really good. Nothing to dislike
What recommendations would you give to someone considering this product?
Definitely a go to product.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Ronak G.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2025
Microsoft Teams: A Quick Breakdown
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Built-in collaboration tools like file sharing, task management, and whiteboards.
What is your favorite aspect of this product?
Customizable with third-party app integrations.
What do you dislike most about this product?
Can be resource-intensive, slowing down older devices.
What recommendations would you give to someone considering this product?
Best for businesses and teams already using Microsoft 365. If you need deep integration with Office apps, strong security, and enterprise-level features, Teams is a great choice.
Pros
- Reliable
- Performance Enhancing
- Trustworthy
- Efficient Service
Fyne S.
- Role: Operations
- Industry: Banking
- Involvement: End User of Application
Submitted Feb 2025
Effective and efficient
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams has an integration that allows seamless access to Outlook, OneDrive, SharePoint and other unique features.
What is your favorite aspect of this product?
Scheduling meetings through Outlook,
What do you dislike most about this product?
It's quit complex navigating through the features in the settings option.
What recommendations would you give to someone considering this product?
The product is great for workplace and has lots of amazing features that you can use to make work seamless.
Pros
- Continually Improving Product
- Enables Productivity
- Unique Features
- Efficient Service
