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What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Get AssistanceMicrosoft Teams Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Microsoft Teams.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Reliable
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
File Sharing Collaboration
Notifications
Document Collaboration
Integration With Productivity Tools
Granular Access Management
Cross Platform Support
Search
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Translation missing: en.product_page.ratings.score 8.9
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Translation missing: en.product_page.ratings.score 8.7
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Translation missing: en.product_page.ratings.score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Jivesh P.
- Role: Sales Marketing
- Industry: Healthcare
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2023
Easy interaction with internal team members
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Easy file sharing, easy search features and file storage
What is your favorite aspect of this product?
Meetings are super easy to organize and calendar features are good.
What do you dislike most about this product?
Search aspect can be tricky sometimes. Multiple windows do not open easily.
What recommendations would you give to someone considering this product?
Worth the money, easy to use and enhances communication between the internal company.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Unique Features
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MOHAMED D.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2023
One of the best in the market
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
The numerous features like but are not limited to the shift of team members, the 'who' option to search for people in the entire organization, etc.
What is your favorite aspect of this product?
The screen sharing and take control feature in a few seconds.
What do you dislike most about this product?
It's not that smooth when compared to similar products.
What recommendations would you give to someone considering this product?
To make a lightweight version for those in need.
Pros
- Performance Enhancing
- Enables Productivity
- Unique Features
- Efficient Service
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Jenny H.
- Role: Industry Specific Role
- Industry: Not for Profit
- Involvement: Business Leader or Manager
Submitted Oct 2023
Easy to use, super simple UI
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It can handle a large number of employees working within an organization.
What is your favorite aspect of this product?
I like how easy it was to transition from Slack to Teams. It's super simple to use.
What do you dislike most about this product?
I wish its interface was more modern like Slack, but otherwise, no real dislikes.
What recommendations would you give to someone considering this product?
Not a bad option to use for your company or organization.
Pros
- Effective Service
- Trustworthy
- Efficient Service
- Caring
Cons
- Slower Product Innovation
- Commodity Features