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Microsoft Systems Center Operations Manager Logo
Microsoft Systems Center Operations Manager Logo
Microsoft Corporation

Microsoft Systems Center Operations Manager

Composite Score
7.8 /10
CX Score
7.9 /10
Category
Microsoft Systems Center Operations Manager
7.8 /10

What is Microsoft Systems Center Operations Manager?

Operations Manager provides infrastructure monitoring that is flexible and cost-effective, helps ensure the predictable performance and availability of vital applications, and offers comprehensive monitoring for your datacenter and cloud, both private and public.

Company Details


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Awards & Recognition

Microsoft Systems Center Operations Manager won the following awards in the Network Monitoring - Enterprise category

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Microsoft Systems Center Operations Manager Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Systems Center Operations Manager.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

1
Since last award

94 Plan to Renew

78 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+82 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Systems Center Operations Manager?

4% Negative
13% Neutral
83% Positive

Pros

  • Respectful
  • Trustworthy
  • Security Protects
  • Reliable

Feature Ratings

Average 79

Traffic Monitoring

82

Operational Dashboard

80

Network Performance Management

80

Network Mapping

79

Network Environment Monitoring

79

Network Analytics

78

Network Reporting

77

Network Compliance Management

77

Network Configuration Management

77

Network Quality of Service

77

Vendor Capability Ratings

Average 77

Quality of Features

79

Breadth of Features

78

Ease of Implementation

78

Ease of IT Administration

78

Ease of Data Integration

77

Vendor Support

77

Business Value Created

77

Usability and Intuitiveness

76

Availability and Quality of Training

76

Product Strategy and Rate of Improvement

76

Ease of Customization

75

Microsoft Systems Center Operations Manager Reviews

Cristian B.

  • Role: Operations
  • Industry: Insurance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2021

It's a good product, be careful with licenses cost

Likeliness to Recommend

7 /10

What differentiates Microsoft Systems Center Operations Manager from other similar products?

I think that it's main differentiating factor is the integration with all the products of the Microsoft suite compared to the rest of competitors

What is your favorite aspect of this product?

The in-depth functionality in the monitoring of network devices, especially Cisco devices and the possibility to add management's pack developed by the community

What do you dislike most about this product?

I think I miss a more flexible and intuitive user interface

What recommendations would you give to someone considering this product?

First, take a survey of the it infrastructure to narrow down the initial budget to as tight as possible and also dedicate a person for customization on a dedicated basis

Pros

  • Helps Innovate
  • Continually Improving Product
  • Efficient Service
  • Effective Service

Cons

  • Less Generous
  • Security Frustrates

SWAPNIL T.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2021

Perfect monitoring for windows agent !.

Likeliness to Recommend

9 /10

What differentiates Microsoft Systems Center Operations Manager from other similar products?

Below are some points that I observers are :- 1. proper monitoring agents. 2. best log management . 3. support power shell which help to perform automation . 4. better connectivity between management server and SCOM agents.

What is your favorite aspect of this product?

I would like to add some of the points under this tag are :- 1. Customization option for monitoring also can creating your own monitors.(PowerShell Scripting) 2. Monitoring Microsoft OS and back-end solutions like Exchange and SQL Server. 3. Detects and alerts the critical services which failed, space is low on storage at the logical or physical level, IP conflict and all. 4. Allows  to visualize our systems in a single interface and see the status of health as well as relevant performance metrics.

What do you dislike most about this product?

Few are the dislike about the product or service are :- 1. Its real-time status updates are a bit slow. 2. Support for monitoring of Linux OS is not mature enough 3. Basic agents still don't work with all UNIX/Linux flavors 4. Possibility for agentless monitoring could be helpful in some cases, but it has a lot of limitation in SCOM.

What recommendations would you give to someone considering this product?

Below are some recommendations :- 1. where we need a system to monitor different located windows machine. 2. Where we need to monitor multiple services and check status of that. 3. where we have to trigger an alert before critical deadlock/functionality about to break/occur.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ramakrishnan S.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2021

Ease of use, Flexibility, Range of features

Likeliness to Recommend

10 /10

What differentiates Microsoft Systems Center Operations Manager from other similar products?

lot of features that are very unique in MS Center Operations are uncomparable.

What is your favorite aspect of this product?

I like all of it. So nothing specific.

What do you dislike most about this product?

There is no feature that i do not like !

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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