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Microsoft Systems Center Operations Manager Logo
Microsoft Systems Center Operations Manager Logo
Microsoft Corporation

Microsoft Systems Center Operations Manager

Composite Score
7.7 /10
CX Score
8.0 /10
Category
Microsoft Systems Center Operations Manager
7.7 /10

What is Microsoft Systems Center Operations Manager?

Operations Manager provides infrastructure monitoring that is flexible and cost-effective, helps ensure the predictable performance and availability of vital applications, and offers comprehensive monitoring for your datacenter and cloud, both private and public.

Company Details


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Awards & Recognition

Microsoft Systems Center Operations Manager won the following awards in the Network Monitoring - Enterprise category

Microsoft Systems Center Operations Manager Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Systems Center Operations Manager.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

90 Plan to Renew

1
Since last award

77 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Systems Center Operations Manager?

2% Negative
11% Neutral
87% Positive

Pros

  • Reliable
  • Enables Productivity
  • Fair
  • Respectful

Feature Ratings

Average 78

Operational Dashboard

82

Network Performance Management

79

Network Configuration Management

78

Network Mapping

78

Network Reporting

78

Network Environment Monitoring

77

Network Compliance Management

76

Traffic Monitoring

75

Network Quality of Service

74

Network Analytics

73

Vendor Capability Ratings

Average 75

Business Value Created

78

Ease of IT Administration

78

Breadth of Features

78

Quality of Features

76

Ease of Data Integration

76

Ease of Customization

76

Vendor Support

75

Usability and Intuitiveness

75

Ease of Implementation

74

Product Strategy and Rate of Improvement

73

Availability and Quality of Training

72

Microsoft Systems Center Operations Manager Reviews

Dundappa s.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2024

Perfect for Microsoft-Centric IT

Likeliness to Recommend

9 /10

What differentiates Microsoft Systems Center Operations Manager from other similar products?

It integrates seamlessly with Azure Monitor and Azure Log Analytics for hybrid and cloud monitoring, offering a unified view of on-premises and cloud environments. : SCOM allows detailed customization of alerts, thresholds, and dashboards to meet specific business requirements. SCOM is built to handle the monitoring needs of large enterprises, capable of scaling to monitor thousands of devices and applications.

What is your favorite aspect of this product?

The ability to monitor not just the infrastructure but also key Microsoft applications in a centralized manner, combined with its customizability (through management packs and automation), allows IT teams to have a highly tailored monitoring solution. This gives organizations granular control over their environment, enabling them to identify, diagnose, and resolve issues quickly, ensuring high availability and performance for critical applications.

What do you dislike most about this product?

The need for custom management packs, fine-tuning alerts, and configuring integrations for hybrid environments can be overwhelming, particularly in large-scale deployments.

What recommendations would you give to someone considering this product?

SCOM requires significant planning for installation, configuration, and customization. Allocate sufficient time and resources for setting up management packs, configuring monitoring rules, and establishing thresholds and alerts. It may take longer than cloud-native solutions, so be ready for a more involved deployment.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

Mayank J.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2024

Best for infrastructure monitoring services

Likeliness to Recommend

10 /10

What differentiates Microsoft Systems Center Operations Manager from other similar products?

My company mainly use Microsoft SCOM for monitoring the devices. applications and it suggest us which objects are healthy or not. It also helps in monitoring the system performance and provides the clear report of the system working condition.

What is your favorite aspect of this product?

SCOM is very easy to use & it helps our company in infrastructure monitoring & also helps to ensure the system performance. SCOM supports both private & public clouds which is the main feature that makes it different from other similar products.

What do you dislike most about this product?

Nothing as such to mention because it helped my organization to set up proper monitoring tasks with performance checks daily.

What recommendations would you give to someone considering this product?

Best product if we compare it with similar one & my company has been using it for a long period without any technical issues. Customer support is also good & helpful if you need any assistance.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Unique Features

John R.

  • Role: Operations
  • Industry: Government
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2023

Fantastic product and organization.

Likeliness to Recommend

10 /10

What differentiates Microsoft Systems Center Operations Manager from other similar products?

Functions and service

What is your favorite aspect of this product?

Adaptability

What do you dislike most about this product?

Nothing. Pleased with it

What recommendations would you give to someone considering this product?

Do your research and you will see the benefits of microsoft

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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