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Microsoft Systems Center Operations Manager Logo
Microsoft Systems Center Operations Manager Logo
Microsoft Corporation

Microsoft Systems Center Operations Manager

Composite Score
7.7 /10
CX Score
8.0 /10
Category
Microsoft Systems Center Operations Manager
7.7 /10

What is Microsoft Systems Center Operations Manager?

Operations Manager provides infrastructure monitoring that is flexible and cost-effective, helps ensure the predictable performance and availability of vital applications, and offers comprehensive monitoring for your datacenter and cloud, both private and public.

Company Details


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Awards & Recognition

Microsoft Systems Center Operations Manager won the following awards in the Network Monitoring - Enterprise category

Microsoft Systems Center Operations Manager Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Systems Center Operations Manager.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

90 Plan to Renew

1
Since last award

77 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Systems Center Operations Manager?

2% Negative
11% Neutral
87% Positive

Pros

  • Reliable
  • Enables Productivity
  • Fair
  • Respectful

Feature Ratings

Average 78

Operational Dashboard

82

Network Performance Management

79

Network Configuration Management

78

Network Mapping

78

Network Reporting

78

Network Environment Monitoring

77

Network Compliance Management

76

Traffic Monitoring

75

Network Quality of Service

74

Network Analytics

73

Vendor Capability Ratings

Average 75

Business Value Created

78

Ease of IT Administration

78

Breadth of Features

78

Quality of Features

76

Ease of Data Integration

76

Ease of Customization

76

Vendor Support

75

Usability and Intuitiveness

75

Ease of Implementation

74

Product Strategy and Rate of Improvement

73

Availability and Quality of Training

72

Microsoft Systems Center Operations Manager Reviews

Priti S.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2026

Powerful monitoring for microsoft environment.

Likeliness to Recommend

9 /10

What differentiates Microsoft Systems Center Operations Manager from other similar products?

It understands window server, active directory, SQL server, exchange and other Microsoft workloads at a very detailed level. The use of Management packs is a big differentiator these packs provide built in intelligence, health models and best practice monitoring instead of just raw metrics.

What is your favorite aspect of this product?

It uses management packs to understand what healthy actually means for window servers, SQL and active directory. That makes troubleshooting faster especially during critical incident because u can focus on the real problem instead of chasing false alarms.

What do you dislike most about this product?

It takes a lot of effort to set up properly and even more effort to keep it tuned. If alerts aren't configured carefully it can easily overwhelm with noise which become frustrating during busy support shifts.

What recommendations would you give to someone considering this product?

If you run a microsoft heavy environment and can invest time in setup tuning. It's very powerful once configured properly but it's not plug and play the value comes from careful planning and ongoing management.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Effective Service

ThankGod S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2025

Robust Monitoring for Microsoft Environments,

Likeliness to Recommend

8 /10

What differentiates Microsoft Systems Center Operations Manager from other similar products?

SCOM integrates deeply with other Microsoft tools, making it ideal for organizations heavily invested in the Microsoft ecosystem. It offers powerful infrastructure monitoring and custom alerting for servers, applications, and services.

What is your favorite aspect of this product?

Its ability to provide detailed health and performance monitoring across Windows Server environments. The management packs offer specialized monitoring for different Microsoft services, which helps with proactive issue detection.

What do you dislike most about this product?

Initial setup and ongoing management can be complex, especially for non-Microsoft environments. Customization and tuning require expertise, and the UI can feel outdated compared to modern monitoring platforms.

What recommendations would you give to someone considering this product?

SCOM is a strong choice if your infrastructure is mostly Microsoft-based and you have experienced admins. Be prepared to invest time in configuration and training to get the most out of its capabilities.

Pros

  • Reliable
  • Performance Enhancing
  • Caring
  • Security Protects
  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Jun 2025

Asset discovery for seamless deployment.

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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