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Microsoft SharePoint Logo Award Winner Product Badge
Microsoft SharePoint Logo Award Winner Product Badge
Microsoft Corporation

Microsoft SharePoint

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Microsoft SharePoint
8.8 /10

What is Microsoft SharePoint?

Microsoft SharePoint is your mobile intranet for collaboration and teamwork. Share files, manage documents and create team sites & employee intranets.

Company Details


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Awards & Recognition

Microsoft SharePoint won the following awards in the Document Management category

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Microsoft SharePoint Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft SharePoint.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

98 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft SharePoint?

2% Negative
5% Neutral
93% Positive

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 83

Document Sharing

86

Document Hosting

85

Security and Access Control

84

Access Tracking

84

Searchability

83

Editor Functions

83

Version Control

82

Metrics and Reporting

81

Virtual Data Room

81

Indexing and Classification

81

Check Out Check in

81

Vendor Capability Ratings

Average 81

Business Value Created

84

Ease of Implementation

83

Quality of Features

83

Ease of Data Integration

82

Ease of IT Administration

82

Breadth of Features

81

Usability and Intuitiveness

81

Availability and Quality of Training

80

Ease of Customization

80

Product Strategy and Rate of Improvement

79

Vendor Support

79

Microsoft SharePoint Reviews

Edem Aurelius K.

  • Role: Industry Specific Role
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2023

Robust platform for content management

Likeliness to Recommend

9 /10

What differentiates Microsoft SharePoint from other similar products?

Several, but mainly its deep integration with the Microsoft Ecosystem.

What is your favorite aspect of this product?

Definitely the intranets and the Team sites.

What do you dislike most about this product?

Takes a bit of time to learn and navigate through most of the features to get the best out of it.

What recommendations would you give to someone considering this product?

Invest in proper user training to ensure users are familiar with the various aspects of the product.

Pros

  • Enables Productivity
  • Saves Time
  • Helps Innovate
  • Reliable

Anuj k.

  • Role: Industry Specific Role
  • Industry: Construction
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Aug 2026

Powerful Collaboration Platform

Likeliness to Recommend

9 /10

What differentiates Microsoft SharePoint from other similar products?

Tight integration with Microsoft 365 apps such as Teams, Outlook, OneDrive, Word, Excel, and PowerPoint. Enterprise-grade document management, version control, and co-authoring capabilities. Strong security, compliance, and governance features for large organizations.

What is your favorite aspect of this product?

Centralized document storage and organization. Real-time collaboration and co-authoring.

What do you dislike most about this product?

The user interface can sometimes feel complex, especially for new users. Managing permissions and access rights can be cumbersome. Search results are not always as relevant as expected.

What recommendations would you give to someone considering this product?

Evaluate how closely your organization already uses Microsoft 365, since SharePoint's value often increases when used with Teams, OneDrive, Outlook, and Office apps. Plan your site structure, permissions, and document organization before large-scale deployment. Establish governance and metadata standards early to keep content manageable as it grows.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Efficient Service
  • Caring

Jim F.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2026

great collabration tool for team work

Likeliness to Recommend

10 /10

What differentiates Microsoft SharePoint from other similar products?

ms sharepoint is diffrent becuse it give strong document managment easy team collabration and work very well with microsoft 365 which make file sharing and project work simple

What is your favorite aspect of this product?

my favrite thing is the easy document managment and team collabration which help keep files organizd and make daily work eficent

What do you dislike most about this product?

i dislike that the interfce can be confusng for new users and some setup and custmization take more time than expectd

What recommendations would you give to someone considering this product?

i wud recomend ms sharepoint for team collabration document managment and file shareng becuse it work well well with m365 and help to acess data eassily

Pros

  • Helps Innovate
  • Reliable
  • Unique Features
  • Effective Service

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