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Microsoft Corporation

Microsoft OneDrive for Business

Composite Score

8.9 /10

CX Score

9.1 /10

505 Reviews Write a Review

What is Microsoft OneDrive for Business?

OneDrive connects you to all your files in Office 365 so you can share and work together from anywhere while protecting your work.

Company Details

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Awards & Recognition

Microsoft OneDrive for Business won the following awards in the Content Collaboration category

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2023 Data Quadrant Champion

2023

0 Top Rated Capabilities

1 Top Rated Features

2023

0 Top Rated Capabilities

3 Top Rated Features

2022

Microsoft OneDrive for Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft OneDrive for Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

Down 1
Since last award

97 Plan to Renew

86 Satisfaction of Cost Relative to Value

Down 1
Since last award

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 93%
Negotiation and Contract:: 90%
Conflict Resolution:: 93%
Strategy & Innovation:: 90%
Service Experience:: 92%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft OneDrive for Business?

2% Negative

5% Neutral

93% Positive

Pros

Reliable
Performance Enhancing
Enables Productivity
Effective Service

Feature Ratings

Average 84

Team Collaboration

Enterprise Grade Security Controls

Drag and Drop User Interface

Real-Time Synchronization

Data Loss Prevention

Access Control and Rights Management

Audit Trail

Electronic Signatures

Mobility Support

Large File Optimization

Cognitive Content Services

Vendor Capability Ratings

Average 83

Business Value Created

Ease of Data Integration

Ease of IT Administration

Ease of Implementation

Breadth of Features

Quality of Features

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Customization

Vendor Support

Microsoft OneDrive for Business Reviews

Role: Finance
Industry: Consulting
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted May 2020

Easy to use but unreliable. Lots of bugs.

Likeliness to Recommend

10 /10

Pros

Friendly Negotiation

Cons

Less Reliable
Inhibits Innovation
Less Inspiring

Larry H.

Role: Information Technology
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2020

Easy to use and implement, great product!

Likeliness to Recommend

10 /10

What differentiates Microsoft OneDrive for Business from other similar products?

The technical team

What is your favorite aspect of this product?

ease of use

What do you dislike most about this product?

would like a better GUI

What recommendations would you give to someone considering this product?

It just works :)

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Joe H.

Role: Information Technology
Industry: Engineering
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2020

Great file sharing tool for business

Likeliness to Recommend

9 /10

What differentiates Microsoft OneDrive for Business from other similar products?

Familiar platform as Microsoft leads the way in Office Collaboration

What is your favorite aspect of this product?

Seemless synchronization to the cloud from the desktop app

What do you dislike most about this product?

File Sharing process could be improved as it's not overly intuitive.

What recommendations would you give to someone considering this product?

Make sure end-users are trained on the risks of sharing documents and know that both files and folders can be shared with access roles

Pros

Helps Innovate
Continually Improving Product
Enables Productivity
Reliable

Cons

Less Effective Service
Wastes Time
Less Efficient Service

How We Deliver

Microsoft OneDrive for Business

What is Microsoft OneDrive for Business?

Company Details

Need Assistance?

Awards & Recognition

2023 Data Quadrant Champion

Microsoft OneDrive for Business Ratings

89 Likeliness to Recommend

Down 1 Since last award

97 Plan to Renew

86 Satisfaction of Cost Relative to Value

Down 1 Since last award

Emotional Footprint Overview

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love Microsoft OneDrive for Business?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Team Collaboration Allows multiple users to comment on, mark-up, annotate, or edit a document. Provides team sites, workspaces or other landing areas that enhance productivity.

Enterprise Grade Security Controls Encryption in-transit and at rest. Remote wiping of data on non-corporate owned devices.

Drag and Drop User Interface Optimal user interfaces and interactions, such as drag-and-drop and file open-in applications.

Real-Time Synchronization Synchronization of files to a central repository (on-prem or in the cloud) facilitating access across multiple devices.

Data Loss Prevention Detection of potential data breaches by monitoring, detecting and blocking the electronic transmission of sensitive data.

Access Control and Rights Management Ability to discretely control who can access the file.

Audit Trail View all previous activity including any recent edits and user access.

Electronic Signatures Form signatures can be captured, stored and reported on electronically

Mobility Support Software is optimized for mobile usage.

Large File Optimization Contains optimizations for transfers of large files.

Cognitive Content Services Content services powered by machine learning from optical character recognition to mining user activity for behavioural analytics & automated media tagging.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Microsoft OneDrive for Business Reviews

Easy to use but unreliable. Lots of bugs.

Likeliness to Recommend

Pros

Cons

Larry H.

Easy to use and implement, great product!

Likeliness to Recommend

Pros

Joe H.

Great file sharing tool for business

Likeliness to Recommend

Pros

Cons

Most Popular Microsoft OneDrive for Business Comparisons

Google Drive

Dropbox Business

Box

ShareFile

M-Files Content Collaboration

Zoho WorkDrive

Title

Down 1
Since last award

Down 1
Since last award

Feature Ratings

Team Collaboration

Enterprise Grade Security Controls

Drag and Drop User Interface

Real-Time Synchronization

Data Loss Prevention

Access Control and Rights Management

Audit Trail

Electronic Signatures

Mobility Support

Large File Optimization

Cognitive Content Services

Vendor Capability Ratings

Business Value Created

Ease of Data Integration

Ease of IT Administration

Ease of Implementation

Breadth of Features

Quality of Features

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Customization

Vendor Support