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Microsoft Corporation

Microsoft Intune

Composite Score

8.6 /10

CX Score

8.9 /10

182 Reviews Write a Review

What is Microsoft Intune?

Simplify modern workplace management and achieve digital transformation with Microsoft Intune. Create the most productive Microsoft 365 environment for users to work on devices and apps they choose, while protecting data.

Company Details

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Awards & Recognition

Microsoft Intune won the following awards in the Enterprise Mobility Management category

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2026 Data Quadrant Champion

Latest Award, 2026

1 Top Rated Capabilities

3 Top Rated Features

Latest Award, 2026

2025 Emotional Footprint Champion

2025

Product Impact

2025

2025 Data Quadrant Champion

2025

1 Top Rated Capabilities

0 Top Rated Features

2025

2024 Emotional Footprint Champion

2024

2024 Data Quadrant Champion

2024

0 Top Rated Capabilities

3 Top Rated Features

2024

Product Impact

2023

Strategy and Innovation
Product Impact

2022

2022 Data Quadrant Champion

2022

3 Top Rated Capabilities

3 Top Rated Features

2022

Microsoft Intune Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Intune.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

97 Plan to Renew

84 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Intune?

2% Negative

4% Neutral

94% Positive

Pros

Enables Productivity
Reliable
Performance Enhancing
Security Protects

Feature Ratings

Average 81

Mobile Device Management

Application Management

Mobile Productivity

User Privacy

Security Management

Location Services

Single Pane of Glass

Content Management

Integration with ITSM and ITAM Tools

Reporting

Expense Management

Vendor Capability Ratings

Average 78

Business Value Created

Quality of Features

Ease of IT Administration

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Implementation

Usability and Intuitiveness

Ease of Data Integration

Availability and Quality of Training

Ease of Customization

Vendor Support

Also Featured in...

Unified Endpoint Management

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Microsoft Intune Reviews

Role: Information Technology
Industry: Education
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Apr 2026

It works but it's still Microsoft.

Likeliness to Recommend

7 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Cons

Less Efficient Service
Less Effective Service
Wastes Time

Mel H.

Role: Information Technology
Industry: Consulting
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2026

Good Endpoint source

Likeliness to Recommend

7 /10

What differentiates Microsoft Intune from other similar products?

Intune has the support of being the big company's device management for all devices, but smaller companies can come up with new ideas more often than Intune.

What is your favorite aspect of this product?

The security management for all devices is next level. But product updates need to be better thought out.

What do you dislike most about this product?

It needs new features that other software is releasing. The need to innovate is much needed.

What recommendations would you give to someone considering this product?

Get it if your company needs a system for all of its devices. However, there are others.

Pros

Effective Service
Saves Time
Efficient Service
Continually Improving Product

Cons

Inhibits Innovation
Commodity Features
Under Delivered

Role: Information Technology
Industry: Banking
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Mar 2026

Intune does what it says.

Likeliness to Recommend

8 /10

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Enables Productivity

Cons

Under Delivered
Vendor Friendly Policies
Vendor's Interest First

How We Deliver

Events

Microsoft Intune

What is Microsoft Intune?

Company Details

Need Assistance?

Awards & Recognition

2026 Data Quadrant Champion

2025 Emotional Footprint Champion

2025 Data Quadrant Champion

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

2022 Data Quadrant Champion

Microsoft Intune Ratings

87 Likeliness to Recommend

1 Since last award

97 Plan to Renew

84 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+87 Net Emotional Footprint

How much do users love Microsoft Intune?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Mobile Device Management The ability to deploy management settings to iOS and Android devices, either corporate-issued or personally-owned.

Application Management The ability to deploy applications to any managed device, and then to containerize those applications and manage the data within.

Mobile Productivity How well the solution integrates with business processes, integrates with mobile applications, and enables the user to be securely empowered on mobile devices.

User Privacy How well the solution ensures that the user’s personal data and personal apps are separate from corporate data and corporate management.

Security Management The ability to deploy security settings to iOS and Android devices, either corporate-issued or personally-owned.

Location Services Ability to selectively apply policies or to distribute applications based on the device’s location.

Single Pane of Glass Managing multiple devices and operating systems from the same portal.

Content Management Able to separate work content and work email from personal content, and able to manage the content within the work container.

Integration with ITSM and ITAM Tools The ability to integrate with ITSM tools for incident management, service request management, asset management, and patch management.

Reporting The ability of IT to generate useful reports about mobile devices and mobility services.

Expense Management Includes reporting and alerting on usage and roaming, application-level data usage, and split billing for voice and/or data.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Unified Endpoint Management

Microsoft Intune Reviews

It works but it's still Microsoft.

Likeliness to Recommend

Pros

Cons

Mel H.

Good Endpoint source

Likeliness to Recommend

Pros

Cons

Intune does what it says.

Likeliness to Recommend

Pros

Cons

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Schedule Your Call

1
Since last award

Feature Ratings

Mobile Device Management

Application Management

Mobile Productivity

User Privacy

Security Management

Location Services

Single Pane of Glass

Content Management

Integration with ITSM and ITAM Tools

Reporting

Expense Management

Vendor Capability Ratings

Business Value Created

Quality of Features

Ease of IT Administration

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Implementation

Usability and Intuitiveness

Ease of Data Integration

Availability and Quality of Training

Ease of Customization

Vendor Support