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Microsoft Intune Logo Award Winner Product Badge
Microsoft Intune Logo Award Winner Product Badge
Microsoft Corporation

Microsoft Intune

Composite Score
8.6 /10
CX Score
8.9 /10
Category
Microsoft Intune
8.6 /10

What is Microsoft Intune?

Simplify modern workplace management and achieve digital transformation with Microsoft Intune. Create the most productive Microsoft 365 environment for users to work on devices and apps they choose, while protecting data.

Company Details


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Awards & Recognition

Microsoft Intune won the following awards in the Unified Endpoint Management category

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Microsoft Intune Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Intune.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

Up 1
Since last award

100 Plan to Renew

85 Satisfaction of Cost Relative to Value

Down 1
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
97%
Negotiation and Contract:
81%
Conflict Resolution:
85%
Strategy & Innovation:
86%
Service Experience:
90%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Intune?

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2% Negative
2% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Security Protects
  • Performance Enhancing

Feature Ratings

Average 82

Application Management

85

Device Management and Security

84

Manage All Endpoints

82

Content Management

82

Single Pane of Glass

81

Integration with ITSM and ITAM Tools

81

Location Services

81

Expense Management

79

Vendor Capability Ratings

Average 80

Business Value Created

86

Breadth of Features

85

Product Strategy and Rate of Improvement

84

Ease of IT Administration

82

Usability and Intuitiveness

81

Quality of Features

81

Ease of Implementation

79

Availability and Quality of Training

78

Ease of Data Integration

78

Ease of Customization

75

Vendor Support

70

Microsoft Intune Reviews

Sarvanand ..

  • Role: Consultant
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2025

Market best integrated MDM/EMM/EAM solution

Likeliness to Recommend

10 /10

What differentiates Microsoft Intune from other similar products?

Integrated with microsoft products like m365, defender etc

What is your favorite aspect of this product?

A single solutionto manange app and devices

What do you dislike most about this product?

Complexity of licensing for add on product

What recommendations would you give to someone considering this product?

Assess your environment and make list of requiment and then go for licensing to have a right feature

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Anthony S.

  • Role: Finance
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2025

With with android and Windows at once

Likeliness to Recommend

10 /10

What differentiates Microsoft Intune from other similar products?

It works both on android and an Microsoft

What is your favorite aspect of this product?

It works across Microsoft and android

What do you dislike most about this product?

It's not user friendly

What recommendations would you give to someone considering this product?

Someone should have training on how to use it

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Harold W.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2025

Comprehensive Overview of Microsoft Intune.

Likeliness to Recommend

10 /10

What differentiates Microsoft Intune from other similar products?

Microsoft Intune excels because of its seamless connection with Microsoft 365 and the reinforcement of a synergistic solution to manage devices and secure the company’s data. The integration of Intune can allow organizations to manage applications and devices from a single interface, hence, making the management process simple.

What is your favorite aspect of this product?

For me, Microsoft Intune’s usability is very pleasant, for instance its intuitive interface, allowing to manage devices and applications much easier. Administrators can effectively manage and configure settings due to the user-friendly dashboard that arranges all functionalities. Intune’s clean structure allows new users to be on board more quickly and enhances overall productivity.

What do you dislike most about this product?

Those organisations who are unable to have access to dedicated IT expertise may find the setup process of Microsoft Intune immensely challenging. Initial configuration may be resource-draining, and may sometimes lead to deployment pitfalls and end-users’ frustrations as they are introduced into the system.

What recommendations would you give to someone considering this product?

Any organisation considering the application of Microsoft Intune needs to examine its special needs and existing technology configuration. Ensure that there is in-depth examination of organisational needs with regards to device management in order to ensure that Intune addresses them and increases efficiency.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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