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Microsoft Corporation

Microsoft Intune

Composite Score

8.6 /10

CX Score

9.0 /10

153 Reviews Write a Review

What is Microsoft Intune?

Simplify modern workplace management and achieve digital transformation with Microsoft Intune. Create the most productive Microsoft 365 environment for users to work on devices and apps they choose, while protecting data.

Company Details

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Awards & Recognition

Microsoft Intune won the following awards in the Enterprise Mobile Management category

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Microsoft Intune Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Intune.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

2
Since last award

82 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Intune?

1% Negative

4% Neutral

95% Positive

Pros

Reliable
Performance Enhancing
Enables Productivity
Security Protects

Feature Ratings

Average 80

Mobile Device Management

Application Management

User Privacy

Location Services

Mobile Productivity

Content Management

Reporting

Single Pane of Glass

Security Management

Integration with ITSM and ITAM Tools

Expense Management

Vendor Capability Ratings

Average 77

Business Value Created

Quality of Features

Breadth of Features

Product Strategy and Rate of Improvement

Ease of IT Administration

Usability and Intuitiveness

Ease of Implementation

Ease of Data Integration

Availability and Quality of Training

Ease of Customization

Vendor Support

Also Featured in...

Unified Endpoint Management

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Microsoft Intune Reviews

Role: Information Technology
Industry: Technology
Involvement: Initial Implementation

Validated Review

Anonymous Reviewer

Submitted Apr 2023

Great app management solution

Likeliness to Recommend

9 /10

Pros

Efficient Service
Helps Innovate
Continually Improving Product
Reliable

Faiz S.

Role: Consultant
Industry: Education
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2023

Robust Endpoint Mangement Platform

Likeliness to Recommend

9 /10

What differentiates Microsoft Intune from other similar products?

- Provides features and capabilities more than any provider can offer - Unified Endpoint Management Platform to manage all devices across all platform. - Deep integration with Windows OS, make it easy to implement complex and granular policy for Windows

What is your favorite aspect of this product?

- Can manage most of the devices and OS, no need to take another provider, it's all in one solution for your endpoint management - Deep integration with Windows OS - Windows autopilot make it easy for you to enroll COD without having to intervene/configure the device.

What do you dislike most about this product?

Intune admin center is part of Microsoft 365 Admin Center, some of the configurations are located in another admin center, make it quite difficult to sort the things up.

What recommendations would you give to someone considering this product?

Microsoft Intune is robust endpoint management platform, make it easy for you to manage your COD or BYOD, offer flexibility to end user the access the data and resources without sacrificing the security, so that your company data is well secured.

Pros

Helps Innovate
Unique Features
Efficient Service
Caring

Olugbenga Temitope O.

Role: Information Technology
Industry: Construction
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Mar 2023

Great way to enrol and communicate with devices

Likeliness to Recommend

9 /10

What differentiates Microsoft Intune from other similar products?

Great way to enroll and communicate with devices

What is your favorite aspect of this product?

Pushing updates to enrolled devices

What do you dislike most about this product?

none that I can think of

What recommendations would you give to someone considering this product?

Ease of use and navigation is top-notch

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

How We Deliver

Microsoft Intune

What is Microsoft Intune?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

2024 Data Quadrant Gold Medalist

2022 Data Quadrant Gold Medalist

2021 Emotional Footprint Champion

2021 Data Quadrant Gold Medalist

2020 Emotional Footprint Champion

2019 Data Quadrant Gold Medalist

2018 Data Quadrant Gold Medalist

Microsoft Intune Ratings

88 Likeliness to Recommend

97 Plan to Renew

2 Since last award

82 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+90 Net Emotional Footprint

How much do users love Microsoft Intune?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Mobile Device Management The ability to deploy management settings to iOS and Android devices, either corporate-issued or personally-owned.

Application Management The ability to deploy applications to any managed device, and then to containerize those applications and manage the data within.

User Privacy How well the solution ensures that the user’s personal data and personal apps are separate from corporate data and corporate management.

Location Services Ability to selectively apply policies or to distribute applications based on the device’s location.

Mobile Productivity How well the solution integrates with business processes, integrates with mobile applications, and enables the user to be securely empowered on mobile devices.

Content Management Able to separate work content and work email from personal content, and able to manage the content within the work container.

Reporting The ability of IT to generate useful reports about mobile devices and mobility services.

Single Pane of Glass Managing multiple devices and operating systems from the same portal.

Security Management The ability to deploy security settings to iOS and Android devices, either corporate-issued or personally-owned.

Integration with ITSM and ITAM Tools The ability to integrate with ITSM tools for incident management, service request management, asset management, and patch management.

Expense Management Includes reporting and alerting on usage and roaming, application-level data usage, and split billing for voice and/or data.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Unified Endpoint Management

Microsoft Intune Reviews

Great app management solution

Likeliness to Recommend

Pros

Faiz S.

Robust Endpoint Mangement Platform

Likeliness to Recommend

Pros

Olugbenga Temitope O.

Great way to enrol and communicate with devices

Likeliness to Recommend

Pros

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Title

2
Since last award

1
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Feature Ratings

Mobile Device Management

Application Management

User Privacy

Location Services

Mobile Productivity

Content Management

Reporting

Single Pane of Glass

Security Management

Integration with ITSM and ITAM Tools

Expense Management

Vendor Capability Ratings

Business Value Created

Quality of Features

Breadth of Features

Product Strategy and Rate of Improvement

Ease of IT Administration

Usability and Intuitiveness

Ease of Implementation

Ease of Data Integration

Availability and Quality of Training

Ease of Customization

Vendor Support