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Microsoft Forms Logo Award Winner Product Badge
Microsoft Forms Logo Award Winner Product Badge
Microsoft Corporation

Microsoft Forms

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Microsoft Forms
8.8 /10

What is Microsoft Forms?

Easily create surveys to collect customer feedback, measure employee satisfaction, and organize team events. Microsoft Forms is simple to use, works on any web browser, and comes with themes and question branching so you won't have to do a lot of work to get to a great survey. Quickly create quizzes to measure student knowledge, evaluate class progress, and focus on topics that need improvement. Microsoft Forms lets you assign points for automatic grading and give explanations for further instruction, so quizzing students is easier than ever. Find out what the class thinks of your trip idea, where the team wants to meet, or how presentation attendees feel.

Company Details


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Awards & Recognition

Microsoft Forms won the following awards in the Online Forms category

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Microsoft Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

99 Plan to Renew

89 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Forms?

1% Negative
4% Neutral
95% Positive

Pros

  • Acts with Integrity
  • Effective Service
  • Respectful
  • Reliable

Feature Ratings

Average 83

Mobility

86

Security

86

Drag and Drop Design

84

Electronic Signatures

83

Field Configuration and Customization

82

Workflow Automation

82

Data Analysis and Survey Function

82

Version Management

81

APIs and Integration

79

State Transformation

79

Vendor Capability Ratings

Average 82

Ease of Implementation

88

Business Value Created

86

Usability and Intuitiveness

86

Quality of Features

83

Ease of Data Integration

82

Ease of IT Administration

82

Ease of Customization

81

Breadth of Features

81

Availability and Quality of Training

80

Vendor Support

80

Product Strategy and Rate of Improvement

80

Microsoft Forms Reviews

Vidhi C.

  • Role: Operations
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2024

Fantastic product

Likeliness to Recommend

7 /10

What differentiates Microsoft Forms from other similar products?

Ease of Use: Microsoft Forms features an intuitive and user-friendly interface, making it easy for users to create and customize surveys, quizzes, and polls without requiring advanced technical skills

What is your favorite aspect of this product?

Microsoft Forms seamlessly integrates with other Microsoft 365 applications such as Excel, SharePoint, and Teams.

What do you dislike most about this product?

Some advanced features of Microsoft Forms, such as branching logic, response validation, and advanced reporting, may require a Microsoft 365 subscription.

What recommendations would you give to someone considering this product?

Microsoft Forms offers built-in analysis tools that allow users to view summary statistics and visualize responses in the form of charts and graphs. Users can quickly identify trends, patterns, and outliers in their data, helping them make informed decisions based on the insights gathered from Forms responses.

Pros

  • Reliable
  • Efficient Service
  • Caring
  • Respectful
  • Role: Operations
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted May 2024

One place solution for Survey and forms

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Mary Rose M.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Microsoft Forms for all

Likeliness to Recommend

10 /10

What differentiates Microsoft Forms from other similar products?

Microsoft Forms helps simplify the consolidation of information given by a group of people.

What is your favorite aspect of this product?

What I like about this product is you do not need to coordinate with each of the participants. You just have to provide the forms for them to answer.

What do you dislike most about this product?

This product has a limited customization option when designing the form. You cannot simply change the form's theme which makes it a bit bland.

What recommendations would you give to someone considering this product?

Microsoft Forms is an excellent tool for users who want to quickly collect information and feedback. Also, it is easily integrated to other Microsoft tools.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Effective Service

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