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Microsoft Forms Logo Award Winner Product Badge
Microsoft Forms Logo Award Winner Product Badge
Microsoft Corporation

Microsoft Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Microsoft Forms
8.9 /10

What is Microsoft Forms?

Easily create surveys to collect customer feedback, measure employee satisfaction, and organize team events. Microsoft Forms is simple to use, works on any web browser, and comes with themes and question branching so you won't have to do a lot of work to get to a great survey. Quickly create quizzes to measure student knowledge, evaluate class progress, and focus on topics that need improvement. Microsoft Forms lets you assign points for automatic grading and give explanations for further instruction, so quizzing students is easier than ever. Find out what the class thinks of your trip idea, where the team wants to meet, or how presentation attendees feel.

Company Details


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Awards & Recognition

Microsoft Forms won the following awards in the Online Forms category

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Microsoft Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

Down 2
Since last award

89 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
94%
Negotiation and Contract:
91%
Conflict Resolution:
95%
Strategy & Innovation:
91%
Service Experience:
95%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Forms?

Chart

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1% Negative
3% Neutral
96% Positive

Pros

  • Acts with Integrity
  • Trustworthy
  • Effective Service
  • Respectful

Feature Ratings

Average 83

Security

87

Mobility

86

Field Configuration and Customization

84

Drag and Drop Design

84

Electronic Signatures

83

Workflow Automation

83

State Transformation

81

APIs and Integration

81

Data Analysis and Survey Function

81

Version Management

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Quality of Features

83

Ease of IT Administration

83

Ease of Data Integration

82

Vendor Support

81

Availability and Quality of Training

81

Breadth of Features

80

Ease of Customization

80

Product Strategy and Rate of Improvement

80

Microsoft Forms Reviews

Penny M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2021

Highly recommend this product and services.

Likeliness to Recommend

8 /10

What differentiates Microsoft Forms from other similar products?

I highly agree with this article.. Statement from the article "provides a range of question types. From multiple choice answers and checkboxes to linear scale and text-based answers, it offers a lot." https://www.guidingtech.com/microsoft-forms-vs-google-forms-better-surveys-polls/

What is your favorite aspect of this product?

Basically the abilities to design with ease.

What do you dislike most about this product?

Lacks some features & the limitations are frustrating.

What recommendations would you give to someone considering this product?

Read reviews learn what to expect. Inform company of any issues as their help desk is amazing to work with.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Unique Features
  • Effective Service
  • Role: Finance
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Apr 2021

Integrates well...bit complicated

Likeliness to Recommend

6 /10

Pros

  • Unique Features
  • Effective Service
  • Helps Innovate
  • Continually Improving Product
  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Apr 2021

Solid Product that is easy to use

Likeliness to Recommend

8 /10

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Cons

  • Charges for Enhancements

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