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Microsoft Forms Logo Award Winner Product Badge
Microsoft Forms Logo Award Winner Product Badge
Microsoft Corporation

Microsoft Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Microsoft Forms
8.9 /10

What is Microsoft Forms?

Easily create surveys to collect customer feedback, measure employee satisfaction, and organize team events. Microsoft Forms is simple to use, works on any web browser, and comes with themes and question branching so you won't have to do a lot of work to get to a great survey. Quickly create quizzes to measure student knowledge, evaluate class progress, and focus on topics that need improvement. Microsoft Forms lets you assign points for automatic grading and give explanations for further instruction, so quizzing students is easier than ever. Find out what the class thinks of your trip idea, where the team wants to meet, or how presentation attendees feel.

Company Details


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Awards & Recognition

Microsoft Forms won the following awards in the Online Forms category

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Microsoft Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

Down 2
Since last award

88 Satisfaction of Cost Relative to Value

Down 1
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
94%
Negotiation and Contract:
91%
Conflict Resolution:
95%
Strategy & Innovation:
91%
Service Experience:
95%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Forms?

Chart

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1% Negative
2% Neutral
97% Positive

Pros

  • Acts with Integrity
  • Trustworthy
  • Effective Service
  • Respectful

Feature Ratings

Average 83

Security

87

Mobility

86

Field Configuration and Customization

84

Drag and Drop Design

84

Electronic Signatures

83

Workflow Automation

83

State Transformation

81

APIs and Integration

81

Data Analysis and Survey Function

81

Version Management

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Quality of Features

83

Ease of IT Administration

83

Ease of Data Integration

82

Vendor Support

81

Availability and Quality of Training

81

Breadth of Features

80

Ease of Customization

80

Product Strategy and Rate of Improvement

80

Microsoft Forms Reviews

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Jul 2020

Good Application, even with Basic Commodities

Likeliness to Recommend

9 /10

Pros

  • Effective Service
  • Respectful
  • Transparent
  • Appreciates Incumbent Status

Cons

  • Slower Product Innovation
  • Commodity Features
  • Less Friendly Negotiation

Nahian M.

  • Role: Finance
  • Industry: Apparel
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2020

I am satisfied with this product which affordable

Likeliness to Recommend

8 /10

What differentiates Microsoft Forms from other similar products?

The core function of forms of similar product is the same as this one

What is your favorite aspect of this product?

Data collection and accumulation of respondent while conducting a survey

What do you dislike most about this product?

There is nothing which I find I should dislike

What recommendations would you give to someone considering this product?

My recommendation is to keep improving the product features and make sure the price remain affordable

Pros

  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
  • Client Friendly Policies
  • Role: Industry Specific Role
  • Industry: Insurance
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Apr 2021

Easy to use, great features, helps organize

Likeliness to Recommend

8 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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