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Microsoft Forms Logo Award Winner Product Badge
Microsoft Forms Logo Award Winner Product Badge
Microsoft Corporation

Microsoft Forms

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Microsoft Forms
8.8 /10

What is Microsoft Forms?

Easily create surveys to collect customer feedback, measure employee satisfaction, and organize team events. Microsoft Forms is simple to use, works on any web browser, and comes with themes and question branching so you won't have to do a lot of work to get to a great survey. Quickly create quizzes to measure student knowledge, evaluate class progress, and focus on topics that need improvement. Microsoft Forms lets you assign points for automatic grading and give explanations for further instruction, so quizzing students is easier than ever. Find out what the class thinks of your trip idea, where the team wants to meet, or how presentation attendees feel.

Company Details


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Awards & Recognition

Microsoft Forms won the following awards in the Online Forms category

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Microsoft Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

99 Plan to Renew

89 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Forms?

1% Negative
4% Neutral
95% Positive

Pros

  • Acts with Integrity
  • Effective Service
  • Respectful
  • Reliable

Feature Ratings

Average 83

Mobility

86

Security

86

Drag and Drop Design

84

Electronic Signatures

83

Field Configuration and Customization

82

Workflow Automation

82

Data Analysis and Survey Function

82

Version Management

81

APIs and Integration

79

State Transformation

79

Vendor Capability Ratings

Average 82

Ease of Implementation

88

Business Value Created

86

Usability and Intuitiveness

86

Quality of Features

83

Ease of Data Integration

82

Ease of IT Administration

82

Ease of Customization

81

Breadth of Features

81

Availability and Quality of Training

80

Vendor Support

80

Product Strategy and Rate of Improvement

80

Microsoft Forms Reviews

Neeraj k.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Need to do some survey use,"Microsoft forms".

Likeliness to Recommend

9 /10

What differentiates Microsoft Forms from other similar products?

MS Forms supports MS Excel,you can easily import the form data to Microsoft Excel, you'd need to download the spreadsheet to your system.Its integration with the Power Platform, especially with Power Automate. It's easy to link a Form to a flow, using it to generate an event when it's submitted. Start by creating a flow, using a form response submission as the trigger.

What is your favorite aspect of this product?

It is easy to understand and we utilized it across the association to gather criticism and assemble data. It associates effectively with Sharepoint and thus can be shared across the groups absent a lot of issue. It very well may be utilized to catch data progressively, make reviews, surveys, tests and polls. Simple to share across with the crowd as a connection.

What do you dislike most about this product?

The drawback of Microsoft Structures is that it's still exceptionally new. There are highlights, for example, question types, that are genuinely restricted in contrast with different devices. They keep on scaling Microsoft Structures, and ideally, this is something that they will add to later on.

What recommendations would you give to someone considering this product?

We can't create Microsoft Forms on mobile apps, only a web browser is supported. Apart from this, everything is fantastic in Microsoft forms.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Kelvin K.

  • Role: Finance
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Perfect, powerful tool for survey forms creation

Likeliness to Recommend

10 /10

What differentiates Microsoft Forms from other similar products?

Microsoft Forms offers well formulated templates that users can choose to help them start up creating helpful questionnaires and survey forms. It has the ability to generate QR codes, embed code, links and share them via the share to email options.

What is your favorite aspect of this product?

Customizing themes is easy and has a lot of theme options. It has a preview function that makes it easy to create long surveys. The User Interface is straightforward and very user-friendly and the Dashboard is very simple making it simple to create polls and survey forms. It is easy to share across with audience in the form of a link. It helps us get relatively quick feedback from customers with complete anonymity. Reviewing your results and it provides various options for comparing answers.

What do you dislike most about this product?

It only support web browser but does not support mobile apps. Also when one need to change how a question is setup, you have to delete the whole question and start over.

What recommendations would you give to someone considering this product?

I highly recommend this product. It is one of its kind and comes with great features to ensure you get the most accurate responses from your clients and customers.

Pros

  • Reliable
  • Enables Productivity
  • Unique Features
  • Effective Service

Gachathi M.

  • Role: Finance
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Microsoft Forms Review

Likeliness to Recommend

9 /10

What differentiates Microsoft Forms from other similar products?

What makes Microsoft Forms different is that it can handle both surveys and still offers best features for creating online forms

What is your favorite aspect of this product?

I like that Microsoft Forms is multipurpose The software is affordable Creating forms is easy with this tool which makes data collection and sharing seamless Despite being resourceful, the tool is affordable

What do you dislike most about this product?

No issues with Microsoft Forms. Has been a blessing

What recommendations would you give to someone considering this product?

I recommend Microsoft Forms because it hasn't failed both as a an eforms solution and also when it comes to surveying

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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