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Microsoft Forms Logo Award Winner Product Badge
Microsoft Forms Logo Award Winner Product Badge
Microsoft Corporation

Microsoft Forms

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Microsoft Forms
8.8 /10

What is Microsoft Forms?

Easily create surveys to collect customer feedback, measure employee satisfaction, and organize team events. Microsoft Forms is simple to use, works on any web browser, and comes with themes and question branching so you won't have to do a lot of work to get to a great survey. Quickly create quizzes to measure student knowledge, evaluate class progress, and focus on topics that need improvement. Microsoft Forms lets you assign points for automatic grading and give explanations for further instruction, so quizzing students is easier than ever. Find out what the class thinks of your trip idea, where the team wants to meet, or how presentation attendees feel.

Company Details


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Awards & Recognition

Microsoft Forms won the following awards in the Online Forms category

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Microsoft Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

99 Plan to Renew

89 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Forms?

1% Negative
4% Neutral
95% Positive

Pros

  • Acts with Integrity
  • Effective Service
  • Respectful
  • Reliable

Feature Ratings

Average 83

Mobility

86

Security

86

Drag and Drop Design

84

Electronic Signatures

83

Field Configuration and Customization

82

Workflow Automation

82

Data Analysis and Survey Function

82

Version Management

81

APIs and Integration

79

State Transformation

79

Vendor Capability Ratings

Average 82

Ease of Implementation

88

Business Value Created

86

Usability and Intuitiveness

86

Quality of Features

83

Ease of Data Integration

82

Ease of IT Administration

82

Ease of Customization

81

Breadth of Features

81

Availability and Quality of Training

80

Vendor Support

80

Product Strategy and Rate of Improvement

80

Microsoft Forms Reviews

Tapiwa P.

  • Role: Information Technology
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Easy to create form and collect information

Likeliness to Recommend

10 /10

What differentiates Microsoft Forms from other similar products?

Microsoft Forms are perhaps the easiest forms to share that I've worked with up to this point. The ability to generate QR codes, embed code, links, and the old-fashioned "share" to email options are all right there.

What is your favorite aspect of this product?

We can create forms which has Net Promoter Score feature. It is really helpful in feedback forms as it gives much accurate results.

What do you dislike most about this product?

Plans are costly. Should have a basic plan. If it had a less expensive basic plan it would have been really helpful for startups like us and We can export results only in Excel format. There should have options for other formats like PDF.

What recommendations would you give to someone considering this product?

If you or your organization are already users of Microsoft 365, there's no reason not to use Microsoft Forms.

Pros

  • Continually Improving Product
  • Reliable
  • Efficient Service
  • Caring

Ignitius D.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2021

Multiple forms available for both divers usage

Likeliness to Recommend

9 /10

What differentiates Microsoft Forms from other similar products?

The multiplicity of forms available and also ability to create very engaging quizzes.

What is your favorite aspect of this product?

The quiz aspect as it is a very popular form with the students and that coupled with the auto-marking aspect makes it our favorite.

What do you dislike most about this product?

Lack of incorporation of other e-learning authoring tools

What recommendations would you give to someone considering this product?

Microsoft Forms is ideal for both educational and corporate document processing and management

Pros

  • Helps Innovate
  • Continually Improving Product
  • Effective Service
  • Fair

Deepanshu C.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Easy to create online forms

Likeliness to Recommend

10 /10

What differentiates Microsoft Forms from other similar products?

Microsoft Forms is assisting me with a variety of data collecting needs. For the past three years, I've been utilizing Microsoft to get replies to various concerns in my business. I've been developing forms and distributing them inside my university, as well as learning about many issues from a broader viewpoint.

What is your favorite aspect of this product?

Microsoft Forms features a simple user interface that makes it ideal for beginners. Microsoft Forms makes creating surveys, polls, and quizzes simple. For the past few years, I've been utilizing Microsoft forms to gather data and obtain replies for both personal and business purposes. The surveys are simple to make and are quite useful for gathering data, replies, and feedback.

What do you dislike most about this product?

Microsoft Forms offers all of the necessary capabilities, but it lacks several sophisticated features that its competitors provide. A user cannot save a form for subsequent use or make changes to a previously submitted response. Character restrictions might also be a problem at times. It provides a simple platform, but with a few additional technological capabilities, it has the potential to become the finest on the market

What recommendations would you give to someone considering this product?

anyone who is looking for easy way to setup Form to collect data, should use this

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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