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Microsoft Forms Logo Award Winner Product Badge
Microsoft Forms Logo Award Winner Product Badge
Microsoft Corporation

Microsoft Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Microsoft Forms
8.9 /10

What is Microsoft Forms?

Easily create surveys to collect customer feedback, measure employee satisfaction, and organize team events. Microsoft Forms is simple to use, works on any web browser, and comes with themes and question branching so you won't have to do a lot of work to get to a great survey. Quickly create quizzes to measure student knowledge, evaluate class progress, and focus on topics that need improvement. Microsoft Forms lets you assign points for automatic grading and give explanations for further instruction, so quizzing students is easier than ever. Find out what the class thinks of your trip idea, where the team wants to meet, or how presentation attendees feel.

Company Details


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Awards & Recognition

Microsoft Forms won the following awards in the Online Forms category

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Microsoft Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

97 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Forms?

1% Negative
2% Neutral
97% Positive

Pros

  • Acts with Integrity
  • Trustworthy
  • Saves Time
  • Respectful

Feature Ratings

Average 83

Security

86

Mobility

86

Drag and Drop Design

83

Field Configuration and Customization

83

Electronic Signatures

82

Workflow Automation

82

State Transformation

81

Data Analysis and Survey Function

81

APIs and Integration

80

Version Management

80

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

85

Usability and Intuitiveness

85

Quality of Features

83

Ease of Data Integration

83

Ease of IT Administration

82

Vendor Support

81

Ease of Customization

81

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

80

Breadth of Features

79

Microsoft Forms Reviews

Ikbal M.

  • Role: Information Technology
  • Industry: Energy
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2022

Great end user tool for "simple" surveys!

Likeliness to Recommend

10 /10

What differentiates Microsoft Forms from other similar products?

The intergration with the microsfot O365 suite, the ability to capture the data via Forms and using things like Power Automate to push this info and store in SharePoint or even straght into Power BI for dahsboard visualisation. It is a simple plug and play application with minimum or no tweaks needed and is a great "low code no code" type of application that empowers end users to create a survey for free! (well entrprise licence permitting).

What is your favorite aspect of this product?

The intergration with the microsfot O365 suite, I can quickly create a Forms Sruvey using MS Teams in a chat and get this visualised instantly. I love how the application is compatible with mobile and its now so easy for me to collate information from my end users who are on the move. Also I love the ability to drag and move questions or sections at ease.

What do you dislike most about this product?

the lack of creativity with regards to type of questions other than the standard (choice, rating etc) and these lack GUI features unlike other leading brands. The analysis of results is poor and often the option to download the xls extract is performed outside of the system

What recommendations would you give to someone considering this product?

This is the perfect tool for capturing SIMPLE data and therefore a simple survey. For more complex and apps like data capturing would be best with Power Apps. But the linking of this to other Microsoft tools was amazing, espcially a Pool Car booking request I created was easy for end user and I was able to use the Office tools to capture the approve the request, also used for room booking request. This is to be used for SIMPLE data collection

Pros

  • Respectful
  • Reliable
  • Enables Productivity
  • Efficient Service

Cons

  • Charges for Enhancements
  • Inhibits Innovation
  • Slower Product Innovation

Ramon J.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

easy to create use and share

Likeliness to Recommend

10 /10

What differentiates Microsoft Forms from other similar products?

Microsoft has more user-friendly features, it's easy to use just drag and drop, plus it's continually evolving other options seem like they haven't been updated in years-

What is your favorite aspect of this product?

How easy it is to use, everything is done in design mode, it has a very intuitive interface and a toolbar with a very functional IDE, any user can use it without any problems.

What do you dislike most about this product?

there is no way to validate the fields so that they only allow specific characters.

What recommendations would you give to someone considering this product?

excellent tool to know what the users or clients think and keep us in continuous feedback, it facilitates obtaining precise information.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Parth K.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

Advanced data collection and usage methods

Likeliness to Recommend

9 /10

What differentiates Microsoft Forms from other similar products?

The best part about Microsoft Forms unlike other tools is that you can use it anywhere. Use it internally as an employee survey or post it on your website and get very readable data that can be presented to others.

What is your favorite aspect of this product?

it is user-friendly with many options to make effective surveys, quizzes, polls and data integration with multiple users through invite links. There are also several options for analyzing the collected data.

What do you dislike most about this product?

There is nothing to dislike about Microsoft Forms. So far, no matter what features I have used while creating Microsoft forms, like collecting feedback and I have also filled out many Microsoft forms to give my feedback.

What recommendations would you give to someone considering this product?

I have tried it once, but now there are much better options on the market.

Pros

  • Reliable
  • Enables Productivity
  • Efficient Service
  • Inspires Innovation

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