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Microsoft Forms Logo Award Winner Product Badge
Microsoft Forms Logo Award Winner Product Badge
Microsoft Corporation

Microsoft Forms

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Microsoft Forms
8.8 /10

What is Microsoft Forms?

Easily create surveys to collect customer feedback, measure employee satisfaction, and organize team events. Microsoft Forms is simple to use, works on any web browser, and comes with themes and question branching so you won't have to do a lot of work to get to a great survey. Quickly create quizzes to measure student knowledge, evaluate class progress, and focus on topics that need improvement. Microsoft Forms lets you assign points for automatic grading and give explanations for further instruction, so quizzing students is easier than ever. Find out what the class thinks of your trip idea, where the team wants to meet, or how presentation attendees feel.

Company Details


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Awards & Recognition

Microsoft Forms won the following awards in the Online Forms category

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Microsoft Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

99 Plan to Renew

89 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Forms?

1% Negative
4% Neutral
95% Positive

Pros

  • Acts with Integrity
  • Effective Service
  • Respectful
  • Reliable

Feature Ratings

Average 83

Mobility

86

Security

86

Drag and Drop Design

84

Electronic Signatures

83

Field Configuration and Customization

82

Workflow Automation

82

Data Analysis and Survey Function

82

Version Management

81

APIs and Integration

79

State Transformation

79

Vendor Capability Ratings

Average 82

Ease of Implementation

88

Business Value Created

86

Usability and Intuitiveness

86

Quality of Features

83

Ease of Data Integration

82

Ease of IT Administration

82

Ease of Customization

81

Breadth of Features

81

Availability and Quality of Training

80

Vendor Support

80

Product Strategy and Rate of Improvement

80

Microsoft Forms Reviews

mira s.

  • Role: Public Sector
  • Industry: Biotechnology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Collecting and using data in cutting-edge approach

Likeliness to Recommend

9 /10

What differentiates Microsoft Forms from other similar products?

There are analytics tools, a wide range of question formats, a selection of skins for use in the interface, and full compatibility with Microsoft Excel. Creating polls and quizzes is a breeze using Microsoft forms' intuitive interface. It is simple to complete surveys and see results and responses. Its graphical presentation of results is quite helpful. Additionally, no prior knowledge or programming abilities are needed.

What is your favorite aspect of this product?

Due to Microsoft's user-friendly design, I had no trouble creating a suitable format for my FAQs. Moreover, I can quickly change the backdrop to what I desire. There are also many choices for examining the data gathered. Creating branching questions in Microsoft Forms is also a great feature. Additionally, I like how the data is shown in word clouds and charts.

What do you dislike most about this product?

Everything in Microsoft Forms requires an active internet connection. Not ideal if you need to have some work done on them on the go. Given that most of us are more used to working with another tool, I find Forms a little strange and, as a result, a little more challenging to use and set up.

What recommendations would you give to someone considering this product?

Thanks to Microsoft forms, we no longer have to spend time manually making quizzes or tests; instead, I can swiftly and efficiently administer exams online. It is a valuable instrument for conducting surveys, polls, and other forms of quantitative data collection. The program is a handy online tool that I would suggest to any professional organization.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Chris M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Forms let us poll staff or create quizzes

Likeliness to Recommend

8 /10

What differentiates Microsoft Forms from other similar products?

The portability of Microsoft Forms is perhaps its greatest strength. The responsive forms that users of Microsoft Forms may design can be used for various purposes, from surveys and quizzes to contact and registration forms. Use it in-house as an employee survey or publish it publicly on your website to collect data that's a breeze to analyze and share.

What is your favorite aspect of this product?

It's easy to use and has plenty of features for gathering information from a wide range of people in a streamlined survey, quiz, or poll that I can share through invitation links. Like many others, I find the ability to apply themes and upload files very useful, as well as the submission message customization and branching features. The Microsoft spreadsheets will come in handy for data analysis.

What do you dislike most about this product?

I can't think of anything I dislike about Microsoft Forms since it's so easy to use, and I never run into any problems. It does what it's supposed to, and I like that it gives customers an estimate of how long it will take them to finish a survey or form I've made using it.

What recommendations would you give to someone considering this product?

When I need to conduct surveys for my research, Microsoft Forms gives me a simple and effective solution. I created quizzes for formative evaluation in eLearning programs using Microsoft Forms. I recommend Microsoft Forms if you work for a company that only uses Microsoft products. Think about what it is you want to achieve by purchasing this item.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Trustworthy
  • Effective Service

Edna S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Evaluation of Microsoft Forms.

Likeliness to Recommend

9 /10

What differentiates Microsoft Forms from other similar products?

Send forms to be completed for either quality, evaluation, or anything else that needs to be an easy way to ask questions business-wide or to customers. I have collected information about a variety of people for events at both my colleges and my place of employment. Because of the responses tab and the ease with which email ids can be accessed, it is now very simple for me to immediately send an email to a participant after they have registered for an event. At the moment, I am using Microsoft Forms to create surveys on a daily basis for the online learning sessions that we host in order to get feedback on those sessions.

What is your favorite aspect of this product?

This platform is incredibly useful for generating and carrying out a wide variety of polls, surveys, forms, and quizzes of all shapes and sizes. If you use the templates provided by the best tools or websites for creating interactive quizzes, forms, and surveys online, then you won't have to put in a lot of effort, and it will be simple for any user to fill out the required information. It comes with a wide variety of colorful templates, which helps the forms stand out more.

What do you dislike most about this product?

There is nothing in particular that can be said about Microsoft's form software. Nevertheless, if we change the question, the scores of users who have already taken the test will be impacted in a new way.

What recommendations would you give to someone considering this product?

Take into consideration your requirements and the goals you hope to achieve by using this product. If you are working in an organization and that organization uses Microsoft tools for all of its purposes, then I would recommend that you use Microsoft forms for the rest of your organization's needs. Try it out.

Pros

  • Effective Service
  • Saves Time
  • Client Friendly Policies
  • Friendly Negotiation

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