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Microsoft Forms Logo Award Winner Product Badge
Microsoft Forms Logo Award Winner Product Badge
Microsoft Corporation

Microsoft Forms

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Microsoft Forms
8.8 /10

What is Microsoft Forms?

Easily create surveys to collect customer feedback, measure employee satisfaction, and organize team events. Microsoft Forms is simple to use, works on any web browser, and comes with themes and question branching so you won't have to do a lot of work to get to a great survey. Quickly create quizzes to measure student knowledge, evaluate class progress, and focus on topics that need improvement. Microsoft Forms lets you assign points for automatic grading and give explanations for further instruction, so quizzing students is easier than ever. Find out what the class thinks of your trip idea, where the team wants to meet, or how presentation attendees feel.

Company Details


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Awards & Recognition

Microsoft Forms won the following awards in the Online Forms category

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Microsoft Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

99 Plan to Renew

89 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Forms?

1% Negative
4% Neutral
95% Positive

Pros

  • Acts with Integrity
  • Effective Service
  • Respectful
  • Reliable

Feature Ratings

Average 83

Mobility

86

Security

86

Drag and Drop Design

84

Electronic Signatures

83

Field Configuration and Customization

82

Workflow Automation

82

Data Analysis and Survey Function

82

Version Management

81

APIs and Integration

79

State Transformation

79

Vendor Capability Ratings

Average 82

Ease of Implementation

88

Business Value Created

86

Usability and Intuitiveness

86

Quality of Features

83

Ease of Data Integration

82

Ease of IT Administration

82

Ease of Customization

81

Breadth of Features

81

Availability and Quality of Training

80

Vendor Support

80

Product Strategy and Rate of Improvement

80

Microsoft Forms Reviews

Catherine J.

  • Role: Finance
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

User-friendly and suitable for a variety of use

Likeliness to Recommend

9 /10

What differentiates Microsoft Forms from other similar products?

Microsoft Forms software is user-friendly and contains a wealth of functionality that is suitable for a variety of use scenarios. Not to add that it offers themes, which allow me to quickly alter the background. I really adore the preview feature that lets me see how it will appear. I haven't even touched on the other wonderful qualities of this solution.

What is your favorite aspect of this product?

Different question kinds, layout styles, sharing choices, and answer statistics are all present. Additionally, because Microsoft Immersive reader is already integrated, it is usable for persons with visual impairments. We can decide who has accessibility to a form and when one is accepting answers using the parameters for forms. This amazing form solution allows me to complete my task fast and easily.

What do you dislike most about this product?

Because the Microsoft Forms platform is entirely web-based, we must have access to the internet in order to use it in its entirety. If you are dealing with forms while traveling, the Microsoft Forms app can be problematic because of internet issues. It is one of the better options, however, I wish it had more fantastic features and smoother performance.

What recommendations would you give to someone considering this product?

It may be specially tailored and combines well with Office 365 and the most popular third-party programs and platforms. Microsoft Forms platform is a dependable option for questionnaires, surveys, comments, tests, and business applications. For newbies and those who need to ask the most core inquiries, it's a terrific platform.

Pros

  • Helps Innovate
  • Reliable
  • Unique Features
  • Effective Service

Bart K.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Easiest and very powerful form of weapon

Likeliness to Recommend

9 /10

What differentiates Microsoft Forms from other similar products?

Actually, I was looking for a solution that could guarantee the security of our form data, and Microsoft forms were the only ones that could satisfy my needs. With this solution, we can encrypt the text in particular form fields. By scrambling them, it makes responses appear incomprehensible to those who are not authorized to see them. The fact that Microsoft forms can be used anywhere is their biggest feature.

What is your favorite aspect of this product?

Microsoft Forms software offers a big library of current, eye-catching form themes that we may use instantly and save a lot of time. This is a significant advantage when we don't want to put much attention into bespoke branding but yet want to give our forms a professional appearance that doesn't look stodgy. It offers an easy-to-use UI and straightforward settings.

What do you dislike most about this product?

The form we create with the Microsoft Forms app cannot be saved for later use and also we cannot update them once the data has been entered. The analytics which Microsoft Forms app offers might use a lot of improvement because they are now can be used at a very basic level.

What recommendations would you give to someone considering this product?

One of the easiest and very powerful tools we utilized for quickly creating a form was Microsoft Forms Builder. With a vast selection of question kinds, including drop-down lists, checkboxes, and personal information fields, it includes an intuitive drag-and-drop builder. You can generate surveys with just one click thanks to it.

Pros

  • Continually Improving Product
  • Reliable
  • Unique Features
  • Effective Service

Karen Astrid O.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Easy to use.

Likeliness to Recommend

10 /10

What differentiates Microsoft Forms from other similar products?

Not quite sure

What is your favorite aspect of this product?

Not quite sure

What do you dislike most about this product?

Unable to group or categorize forms

What recommendations would you give to someone considering this product?

Various options for answers to questions. Extractable data.

Pros

  • Enables Productivity
  • Efficient Service
  • Effective Service
  • Inspires Innovation

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