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Microsoft Forms Logo Award Winner Product Badge
Microsoft Forms Logo Award Winner Product Badge
Microsoft Corporation

Microsoft Forms

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Microsoft Forms
8.8 /10

What is Microsoft Forms?

Easily create surveys to collect customer feedback, measure employee satisfaction, and organize team events. Microsoft Forms is simple to use, works on any web browser, and comes with themes and question branching so you won't have to do a lot of work to get to a great survey. Quickly create quizzes to measure student knowledge, evaluate class progress, and focus on topics that need improvement. Microsoft Forms lets you assign points for automatic grading and give explanations for further instruction, so quizzing students is easier than ever. Find out what the class thinks of your trip idea, where the team wants to meet, or how presentation attendees feel.

Company Details


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Awards & Recognition

Microsoft Forms won the following awards in the Online Forms category

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Microsoft Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

99 Plan to Renew

89 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Forms?

1% Negative
4% Neutral
95% Positive

Pros

  • Acts with Integrity
  • Effective Service
  • Respectful
  • Reliable

Feature Ratings

Average 83

Mobility

86

Security

86

Drag and Drop Design

84

Electronic Signatures

83

Field Configuration and Customization

82

Workflow Automation

82

Data Analysis and Survey Function

82

Version Management

81

APIs and Integration

79

State Transformation

79

Vendor Capability Ratings

Average 82

Ease of Implementation

88

Business Value Created

86

Usability and Intuitiveness

86

Quality of Features

83

Ease of Data Integration

82

Ease of IT Administration

82

Ease of Customization

81

Breadth of Features

81

Availability and Quality of Training

80

Vendor Support

80

Product Strategy and Rate of Improvement

80

Microsoft Forms Reviews

Ramon J.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

easy to create use and share

Likeliness to Recommend

10 /10

What differentiates Microsoft Forms from other similar products?

Microsoft has more user-friendly features, it's easy to use just drag and drop, plus it's continually evolving other options seem like they haven't been updated in years-

What is your favorite aspect of this product?

How easy it is to use, everything is done in design mode, it has a very intuitive interface and a toolbar with a very functional IDE, any user can use it without any problems.

What do you dislike most about this product?

there is no way to validate the fields so that they only allow specific characters.

What recommendations would you give to someone considering this product?

excellent tool to know what the users or clients think and keep us in continuous feedback, it facilitates obtaining precise information.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Parth K.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

Advanced data collection and usage methods

Likeliness to Recommend

9 /10

What differentiates Microsoft Forms from other similar products?

The best part about Microsoft Forms unlike other tools is that you can use it anywhere. Use it internally as an employee survey or post it on your website and get very readable data that can be presented to others.

What is your favorite aspect of this product?

it is user-friendly with many options to make effective surveys, quizzes, polls and data integration with multiple users through invite links. There are also several options for analyzing the collected data.

What do you dislike most about this product?

There is nothing to dislike about Microsoft Forms. So far, no matter what features I have used while creating Microsoft forms, like collecting feedback and I have also filled out many Microsoft forms to give my feedback.

What recommendations would you give to someone considering this product?

I have tried it once, but now there are much better options on the market.

Pros

  • Reliable
  • Enables Productivity
  • Efficient Service
  • Inspires Innovation

Jeffrey A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2022

Microsoft Forms ticks the boxes.

Likeliness to Recommend

9 /10

What differentiates Microsoft Forms from other similar products?

Ease of use with Office 365

What is your favorite aspect of this product?

It's simple to use for survey, at least for the most part.

What do you dislike most about this product?

Nothing really to be honest. 2 years ago, yea, a couple, but now, well. . . . I think it's doing just fine.

What recommendations would you give to someone considering this product?

It's a great product really, but you have to subscribe to Office 365.

Pros

  • Reliable
  • Enables Productivity
  • Saves Time
  • Generous Negotitation

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