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Microsoft Forms Logo Award Winner Product Badge
Microsoft Forms Logo Award Winner Product Badge
Microsoft Corporation

Microsoft Forms

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Microsoft Forms
8.8 /10

What is Microsoft Forms?

Easily create surveys to collect customer feedback, measure employee satisfaction, and organize team events. Microsoft Forms is simple to use, works on any web browser, and comes with themes and question branching so you won't have to do a lot of work to get to a great survey. Quickly create quizzes to measure student knowledge, evaluate class progress, and focus on topics that need improvement. Microsoft Forms lets you assign points for automatic grading and give explanations for further instruction, so quizzing students is easier than ever. Find out what the class thinks of your trip idea, where the team wants to meet, or how presentation attendees feel.

Company Details


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Awards & Recognition

Microsoft Forms won the following awards in the Online Forms category

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Microsoft Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

99 Plan to Renew

89 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Forms?

1% Negative
4% Neutral
95% Positive

Pros

  • Acts with Integrity
  • Effective Service
  • Respectful
  • Reliable

Feature Ratings

Average 83

Mobility

86

Security

86

Drag and Drop Design

84

Electronic Signatures

83

Field Configuration and Customization

82

Workflow Automation

82

Data Analysis and Survey Function

82

Version Management

81

APIs and Integration

79

State Transformation

79

Vendor Capability Ratings

Average 82

Ease of Implementation

88

Business Value Created

86

Usability and Intuitiveness

86

Quality of Features

83

Ease of Data Integration

82

Ease of IT Administration

82

Ease of Customization

81

Breadth of Features

81

Availability and Quality of Training

80

Vendor Support

80

Product Strategy and Rate of Improvement

80

Microsoft Forms Reviews

Aman K.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Great Product.

Likeliness to Recommend

9 /10

What differentiates Microsoft Forms from other similar products?

Any external third party may also take part. Also have the language support.

What is your favorite aspect of this product?

Making surveys is simple, which makes polling enjoyable. This form may be transmitted through link or QR code. Easily upload a collection of photos.

What do you dislike most about this product?

It is 100% web-based and requiring an internet connection to function. Capable of duplicating a form, but it won't have all the data. Only themes and colour adjustments are available with MS Forms.

What recommendations would you give to someone considering this product?

That the number of responses are less , so first check it and then go ahead for the use.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

CA Sanjay K.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Best product with ease of use !!

Likeliness to Recommend

9 /10

What differentiates Microsoft Forms from other similar products?

The ability to share forms with others is the feature that I like the most. The software is quick and simple to use, and there are many different themes available. I enjoy using Microsoft Forms because it makes polls and surveys simple to make. You can begin gathering data right away without having any prior experience. The real-time graphs and pie charts are great for polling and surveys for students. Having a QR code makes completing the Form very easy.

What is your favorite aspect of this product?

Choose the language based on the user’s settings. With Microsoft Forms, you can send people forms in their native tongue and translate their responses into your own. This does away with linguistic barriers and makes everything simple to understand.

What do you dislike most about this product?

Downside of this is that it lacks customisation options beyond choosing a colour scheme and adding a logo. The branching can get confusing and tedious to create with Microsoft Forms. It is hundred percent web based which requires internet every time to run. Able to duplicate a form but it won't include all the info.

What recommendations would you give to someone considering this product?

If you are looking for a product which is easy to use and contains a lot of distinctive features, you must go for it. Thanks !!!

Pros

  • Continually Improving Product
  • Trustworthy
  • Unique Features
  • Inspires Innovation

Ikbal M.

  • Role: Information Technology
  • Industry: Energy
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2022

Great end user tool for "simple" surveys!

Likeliness to Recommend

10 /10

What differentiates Microsoft Forms from other similar products?

The intergration with the microsfot O365 suite, the ability to capture the data via Forms and using things like Power Automate to push this info and store in SharePoint or even straght into Power BI for dahsboard visualisation. It is a simple plug and play application with minimum or no tweaks needed and is a great "low code no code" type of application that empowers end users to create a survey for free! (well entrprise licence permitting).

What is your favorite aspect of this product?

The intergration with the microsfot O365 suite, I can quickly create a Forms Sruvey using MS Teams in a chat and get this visualised instantly. I love how the application is compatible with mobile and its now so easy for me to collate information from my end users who are on the move. Also I love the ability to drag and move questions or sections at ease.

What do you dislike most about this product?

the lack of creativity with regards to type of questions other than the standard (choice, rating etc) and these lack GUI features unlike other leading brands. The analysis of results is poor and often the option to download the xls extract is performed outside of the system

What recommendations would you give to someone considering this product?

This is the perfect tool for capturing SIMPLE data and therefore a simple survey. For more complex and apps like data capturing would be best with Power Apps. But the linking of this to other Microsoft tools was amazing, espcially a Pool Car booking request I created was easy for end user and I was able to use the Office tools to capture the approve the request, also used for room booking request. This is to be used for SIMPLE data collection

Pros

  • Respectful
  • Reliable
  • Enables Productivity
  • Efficient Service

Cons

  • Charges for Enhancements
  • Inhibits Innovation
  • Slower Product Innovation

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