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Microsoft Forms Logo Award Winner Product Badge
Microsoft Forms Logo Award Winner Product Badge
Microsoft Corporation

Microsoft Forms

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Microsoft Forms
8.8 /10

What is Microsoft Forms?

Easily create surveys to collect customer feedback, measure employee satisfaction, and organize team events. Microsoft Forms is simple to use, works on any web browser, and comes with themes and question branching so you won't have to do a lot of work to get to a great survey. Quickly create quizzes to measure student knowledge, evaluate class progress, and focus on topics that need improvement. Microsoft Forms lets you assign points for automatic grading and give explanations for further instruction, so quizzing students is easier than ever. Find out what the class thinks of your trip idea, where the team wants to meet, or how presentation attendees feel.

Company Details


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Awards & Recognition

Microsoft Forms won the following awards in the Online Forms category

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Microsoft Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

99 Plan to Renew

89 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Forms?

1% Negative
4% Neutral
95% Positive

Pros

  • Acts with Integrity
  • Effective Service
  • Respectful
  • Reliable

Feature Ratings

Average 83

Mobility

86

Security

86

Drag and Drop Design

84

Electronic Signatures

83

Field Configuration and Customization

82

Workflow Automation

82

Data Analysis and Survey Function

82

Version Management

81

APIs and Integration

79

State Transformation

79

Vendor Capability Ratings

Average 82

Ease of Implementation

88

Business Value Created

86

Usability and Intuitiveness

86

Quality of Features

83

Ease of Data Integration

82

Ease of IT Administration

82

Ease of Customization

81

Breadth of Features

81

Availability and Quality of Training

80

Vendor Support

80

Product Strategy and Rate of Improvement

80

Microsoft Forms Reviews

Adil B.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Best for seamless online surveys and data collect

Likeliness to Recommend

10 /10

What differentiates Microsoft Forms from other similar products?

The user experience of Microsoft Forms is better than that of other forms such as google forms, and its integration with other microsoft products helps with better overall experience.

What is your favorite aspect of this product?

Microsoft Forms automatically integrates with Excel . This makes it straight-forward and easy to export my survey data to Excel for data analysis purposes .

What do you dislike most about this product?

At the present time, Microsoft Forms lacks a mobile app. This makes it difficult to build , modify or edit forms on the go.

What recommendations would you give to someone considering this product?

Highly recommended platform for online surveys and seamless data collection.

Pros

  • Helps Innovate
  • Unique Features
  • Effective Service
  • Inspires Innovation

Ankit W.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Best online Form tool in the market

Likeliness to Recommend

9 /10

What differentiates Microsoft Forms from other similar products?

It can create quizzes along with automatic grading which makes it unique. Also, the integration with Excel for analysis makes it so reliable.

What is your favorite aspect of this product?

I like how it can be integrated with Microsoft 365, especially Excel as I mostly work with Excel only. Moreover, it has a user-friendly interface which makes it beginner friendly.

What do you dislike most about this product?

I did not like that it does not have much customization in designs, and it cannot handle complex login in surveys.

What recommendations would you give to someone considering this product?

I highly recommend this tool.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Efficient Service
  • Inspires Innovation

Khushi R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Super easy to use

Likeliness to Recommend

8 /10

What differentiates Microsoft Forms from other similar products?

It works great with Microsoft products

What is your favorite aspect of this product?

The interface is very user friendly, and easy to use

What do you dislike most about this product?

There are limited customization options

What recommendations would you give to someone considering this product?

Use Microsoft Forms in other Office products

Pros

  • Helps Innovate
  • Efficient Service
  • Inspires Innovation
  • Acts with Integrity

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