This content is currently locked.

Your current McLean & Company subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
+1-877-281-0480 (US/CAN) or
+1-703-544-9513 (International)
Microsoft Forms Logo Award Winner Product Badge
Microsoft Forms Logo Award Winner Product Badge
Microsoft Corporation

Microsoft Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Microsoft Forms
8.9 /10

What is Microsoft Forms?

Easily create surveys to collect customer feedback, measure employee satisfaction, and organize team events. Microsoft Forms is simple to use, works on any web browser, and comes with themes and question branching so you won't have to do a lot of work to get to a great survey. Quickly create quizzes to measure student knowledge, evaluate class progress, and focus on topics that need improvement. Microsoft Forms lets you assign points for automatic grading and give explanations for further instruction, so quizzing students is easier than ever. Find out what the class thinks of your trip idea, where the team wants to meet, or how presentation attendees feel.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Microsoft Forms won the following awards in the Online Forms category

Filter By

Microsoft Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

97 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Forms?

1% Negative
2% Neutral
97% Positive

Pros

  • Effective Service
  • Acts with Integrity
  • Trustworthy
  • Saves Time

Feature Ratings

Average 83

Security

86

Mobility

86

Drag and Drop Design

83

Field Configuration and Customization

83

Electronic Signatures

82

Workflow Automation

81

Data Analysis and Survey Function

81

State Transformation

80

APIs and Integration

80

Version Management

80

Vendor Capability Ratings

Average 83

Ease of Implementation

88

Business Value Created

86

Usability and Intuitiveness

86

Ease of Data Integration

83

Quality of Features

83

Ease of IT Administration

82

Vendor Support

81

Ease of Customization

81

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

80

Breadth of Features

80

Microsoft Forms Reviews

Mehmet Arif A.

  • Role: Consultant
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Good for BI teams

Likeliness to Recommend

9 /10

What differentiates Microsoft Forms from other similar products?

it is in the microsoft network.

What is your favorite aspect of this product?

easy to use

What do you dislike most about this product?

sometimes it freezes

What recommendations would you give to someone considering this product?

if you are using currently microsoft systems so don't think much

Pros

  • Unique Features
  • Efficient Service
  • Inspires Innovation
  • Caring

Edem Aurelius K.

  • Role: Industry Specific Role
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2023

Versatile tool for creating surveys and quizzes

Likeliness to Recommend

10 /10

What differentiates Microsoft Forms from other similar products?

Definitely its Integration with Microsoft 365

What is your favorite aspect of this product?

User-friendly interface and ease of use. The new custom theme are also really cool.

What do you dislike most about this product?

Mobile version interface can be improved. Not the best experience.

What recommendations would you give to someone considering this product?

Define your survey objectives clearly and clearly make use of the branching feature. For analysis, you will definitely need Power BI or another analysis tool for advanced analysis.

Pros

  • Reliable
  • Enables Productivity
  • Helps Innovate
  • Continually Improving Product

Ashish G.

  • Role: Sales Marketing
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2025

Simple, reliable, and perfect data collection

Likeliness to Recommend

9 /10

What differentiates Microsoft Forms from other similar products?

Its seamless integration with Microsoft 365 and ease of collaboration across Teams, Excel, and SharePoint.

What is your favorite aspect of this product?

Its clean interface and effortless integration with Excel for real-time data analysis.

What do you dislike most about this product?

Limited customization options and lack of advanced question logic.

What recommendations would you give to someone considering this product?

Perfect for quick surveys and internal use—just don’t expect deep customization or advanced analytics.

Pros

  • Caring
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Most Popular Microsoft Forms Comparisons