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Microsoft Forms Logo Award Winner Product Badge
Microsoft Forms Logo Award Winner Product Badge
Microsoft Corporation

Microsoft Forms

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Microsoft Forms
8.8 /10

What is Microsoft Forms?

Easily create surveys to collect customer feedback, measure employee satisfaction, and organize team events. Microsoft Forms is simple to use, works on any web browser, and comes with themes and question branching so you won't have to do a lot of work to get to a great survey. Quickly create quizzes to measure student knowledge, evaluate class progress, and focus on topics that need improvement. Microsoft Forms lets you assign points for automatic grading and give explanations for further instruction, so quizzing students is easier than ever. Find out what the class thinks of your trip idea, where the team wants to meet, or how presentation attendees feel.

Company Details


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Awards & Recognition

Microsoft Forms won the following awards in the Online Forms category

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Microsoft Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

99 Plan to Renew

89 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Forms?

1% Negative
4% Neutral
95% Positive

Pros

  • Acts with Integrity
  • Effective Service
  • Respectful
  • Reliable

Feature Ratings

Average 83

Mobility

86

Security

86

Drag and Drop Design

84

Electronic Signatures

83

Field Configuration and Customization

82

Workflow Automation

82

Data Analysis and Survey Function

82

Version Management

81

APIs and Integration

79

State Transformation

79

Vendor Capability Ratings

Average 82

Ease of Implementation

88

Business Value Created

86

Usability and Intuitiveness

86

Quality of Features

83

Ease of Data Integration

82

Ease of IT Administration

82

Ease of Customization

81

Breadth of Features

81

Availability and Quality of Training

80

Vendor Support

80

Product Strategy and Rate of Improvement

80

Microsoft Forms Reviews

Mehmet Arif A.

  • Role: Consultant
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Good for BI teams

Likeliness to Recommend

9 /10

What differentiates Microsoft Forms from other similar products?

it is in the microsoft network.

What is your favorite aspect of this product?

easy to use

What do you dislike most about this product?

sometimes it freezes

What recommendations would you give to someone considering this product?

if you are using currently microsoft systems so don't think much

Pros

  • Unique Features
  • Efficient Service
  • Inspires Innovation
  • Caring

Viktoria J.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Has limitations, but my experience has been fine.

Likeliness to Recommend

8 /10

What differentiates Microsoft Forms from other similar products?

Its smooth and automatic integration with Microsoft Excel is the first major point of difference to me , as a data professional. This aids my data analysis workflow and makes trend analysis a lot easier for me. From experience, no other tool integrates with Excel as smoothly as Microsoft Forms.

What is your favorite aspect of this product?

Microsoft Forms comes with a variety of templates and themes by default. This makes it so convenient to customize the look and feel of my survey forms. I just also have to mention Microsoft Form's branching logic feature. This functionality brings a whole lot of dynamism into my surveys , by enabling different respondents to my surveys to see specific survey questions , based on their answers to preceding survey questions.

What do you dislike most about this product?

Because I have to work together with other individuals in my department when creating surveys, real time , group collaboration becomes an advantage. Unfortunately, multi-party collaboration on Microsoft Forms is extremely limited. This is more visible when comparing the quality of collaboration available on Microsoft Forms to what is obtainable with a tool like Google Forms.

What recommendations would you give to someone considering this product?

For organizations like myself who use a lot of Microsoft Software , I am of the belief that Microsoft Forms is a no-brainer.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

sangani R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2023

Great surveying too with many templates

Likeliness to Recommend

9 /10

What differentiates Microsoft Forms from other similar products?

It consists of many templates where we can create forms easily which saves a lot of time compared to other platforms.

What is your favorite aspect of this product?

The real time analytics and reporting capabilities of Microsoft Forms are my favorite part of the program. They provide insightful data and improve the overall effectiveness of administering and analyzing surveys.

What do you dislike most about this product?

The platform is appropriate for basic surveys however, users looking for highly complex survey structures with sophisticated logic may find the features somewhat limited.

What recommendations would you give to someone considering this product?

For those considering Microsoft Forms, It is the best platform which provide wide range of templates which helps organization to create surveys faster and efficient.

Pros

  • Continually Improving Product
  • Saves Time
  • Client's Interest First
  • Helps Innovate

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