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Microsoft Dynamics 365 ERP Logo Award Winner Product Badge
Microsoft Dynamics 365 ERP Logo Award Winner Product Badge
Microsoft Corporation

Microsoft Dynamics 365 ERP

Composite Score
7.7 /10
CX Score
7.9 /10
Category
Microsoft Dynamics 365 ERP
7.7 /10

What is Microsoft Dynamics 365 ERP?

Enterprise resource planning (ERP) systems help organizations manage their businesses with efficiency and flexibility—bringing together finance, manufacturing, retail, supply chain, warehouse, and inventory. Optimize your financials and operations to drive growth and make real-time, data-driven decisions at global scale—all with an intelligent, modern business application.

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Awards & Recognition

Microsoft Dynamics 365 ERP won the following awards in the Enterprise Resource Planning - Enterprise category

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Microsoft Dynamics 365 ERP Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Dynamics 365 ERP.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

1
Since last award

94 Plan to Renew

82 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Dynamics 365 ERP?

3% Negative
8% Neutral
89% Positive

Pros

  • Trustworthy
  • Respectful
  • Security Protects
  • Continually Improving Product

Feature Ratings

Average 83

Accounting and Financial Management

86

Customer Relationship Management

85

Analytics and Reporting

84

Industry Specific Capabilities

84

Governance Risk and Compliance

84

Procurement Management

83

Job and Project Management

81

Supply Chain Management

81

Service Management

80

Human Capital Management

79

BI and Performance Management

78

Vendor Capability Ratings

Average 81

Quality of Features

84

Usability and Intuitiveness

82

Ease of IT Administration

82

Breadth of Features

81

Business Value Created

81

Ease of Implementation

80

Product Strategy and Rate of Improvement

80

Vendor Support

80

Ease of Data Integration

79

Availability and Quality of Training

79

Ease of Customization

78

Microsoft Dynamics 365 ERP Reviews

Neeraj G.

  • Role: Consultant
  • Industry: Telecommunications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

Good ERP tool covering all business aspects.

Likeliness to Recommend

7 /10

What differentiates Microsoft Dynamics 365 ERP from other similar products?

Provides a comprehensive functionality, highly scalable and cloud based platform

What is your favorite aspect of this product?

The way it leverages analytics and AI providing detail dashboards and reports. high in compliance and security

What do you dislike most about this product?

Complex to implement requiring significant time and expertise.

What recommendations would you give to someone considering this product?

It provides real time supply chain visiblity, saves cost and helps in improving decision making.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Efficient Service
  • Effective Service

Vinícius S.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Fantastic product!

Likeliness to Recommend

10 /10

What differentiates Microsoft Dynamics 365 ERP from other similar products?

The seamless integration with other Microsoft products and services, comprehensive suite of ERP modules, and scalability make Microsoft Dynamics 365 ERP stand out from competitors.

What is your favorite aspect of this product?

The flexibility and customization options within Microsoft Dynamics 365 ERP, allowing businesses to tailor the system to their specific needs and workflows.

What do you dislike most about this product?

The complexity of implementation and configuration processes can be daunting, especially for smaller businesses without dedicated IT resources.

What recommendations would you give to someone considering this product?

Ensure thorough planning and assessment of business requirements before implementation, and consider engaging with experienced consultants or partners for guidance throughout the process. Additionally, invest in comprehensive training for users to maximize adoption and proficiency.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Nishit A.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

Fantastic product

Likeliness to Recommend

10 /10

What differentiates Microsoft Dynamics 365 ERP from other similar products?

Vaste reachability.

What is your favorite aspect of this product?

Great compatibility.

What do you dislike most about this product?

Not much, this is a great product.

What recommendations would you give to someone considering this product?

Great product, go ahead.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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