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Microsoft Corporation

Microsoft Dynamics 365 ERP

7.6 /10

22 Reviews Write a Review

What is Microsoft Dynamics 365 ERP?

Optimize your financials and operations to drive growth and make real-time, data-driven decisions at global scale—all with an intelligent, modern business application.

Company Details

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Microsoft Dynamics 365 ERP Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Dynamics 365 ERP.

85 Likeliness to Recommend

1
Since last award

95 Plan to Renew

1
Since last award

69 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Dynamics 365 ERP?

5% Negative

0% Neutral

95% Positive

Pros

Trustworthy
Fair
Acts with Integrity
Transparent

Feature Ratings

Average 76

Financial Analytics

Order Management

Integration APIs

Financial Reporting and Consolidation

Cash Management

Fixed Assets

Accounts Payable Purchase Orders

General Ledger Chart of Accounts

Tax Management

Accounts Receivable Invoicing

Reporting and Analytics

Vendor Capability Ratings

Average 74

Quality of Features

Vendor Support

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Breadth of Features

Availability and Quality of Training

Ease of IT Administration

Business Value Created

Ease of Implementation

Ease of Customization

Ease of Data Integration

Also Featured in...

Enterprise Resource Planning - Enterprise

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View Microsoft Dynamics 365 ERP in this category (opens in a new tab)

Supply Chain Management

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View Microsoft Dynamics 365 ERP in this category (opens in a new tab)

Microsoft Dynamics 365 ERP Reviews

Andrew L.

Role: Operations
Industry: Engineering
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2024

one of most popular and fast implementing ERP

Likeliness to Recommend

9 /10

What differentiates Microsoft Dynamics 365 ERP from other similar products?

It is one of the most fast implementing solutions and is based on standart Microsoft processes and procedures and large third party integration providers network that will make costs for implementation significantly lower then of any kind of "boutique" ERP. MS 365 includes best industrial practises but significantly lower priced then Hana.

What is your favorite aspect of this product?

MS 365 is based on Azure so is easy to find support team. The practical benefit is also offering MS Office product line as part of user interface. It has field services module which is core functionality for some industries like service and construction with full inegration in one system with CRM and warehouse management tools.

What do you dislike most about this product?

It is hard to implement with only entire team which makes expenses for small teams higher.

What recommendations would you give to someone considering this product?

If you are based on Azure it an consecutive step to choose MS Dynamics 365 product as a tool of your operations to reduce time for implementation, costs of servicing and easy support based on your existing business processes.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Christopher H.

Role: Sales Marketing
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2024

"Easy to use once setup, but a bit pricey."

Likeliness to Recommend

10 /10

What differentiates Microsoft Dynamics 365 ERP from other similar products?

Enterprise level usage.

What is your favorite aspect of this product?

Functionality and dependability. Integration of all business units.

What do you dislike most about this product?

Sometimes clunky, sometimes pricey.

What recommendations would you give to someone considering this product?

Just do it.

Pros

Continually Improving Product
Performance Enhancing
Enables Productivity
Trustworthy

Chinmay M.

Role: C-Level
Industry: Other
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2024

A great product to ease business life & accuracy

Likeliness to Recommend

10 /10

What differentiates Microsoft Dynamics 365 ERP from other similar products?

Customer service, product dynamics and features pertaining to ones need is considered. Ease of work along with better success results support business growth. A quick turnaround for any decision on business front can be targetted using the tool.

What is your favorite aspect of this product?

My favorite aspect is easy to use and keep me updated on the versions of what i am looking for. Great customer support.

What do you dislike most about this product?

well as of now none but yes price do matters... as it's not for all atleast for startup companies.

What recommendations would you give to someone considering this product?

If you want to be on top of everything this is the tool that will give you true details on business success and plans to implement right steps.

Pros

Respectful
Helps Innovate
Continually Improving Product
Reliable

How We Deliver

Microsoft Dynamics 365 ERP

What is Microsoft Dynamics 365 ERP?

Company Details

Need Assistance?

Microsoft Dynamics 365 ERP Ratings

85 Likeliness to Recommend

1 Since last award

95 Plan to Renew

1 Since last award

69 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+88 Net Emotional Footprint

How much do users love Microsoft Dynamics 365 ERP?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Financial Analytics Ability to plan, track, report and analyze financial results and implications at an individual project or department level.

Order Management Automates the process of quote-to-cash which is the taking, organizing, tracking and fulfillment of purchase requests of a company's products or services.

Integration APIs Ability of the solution to integrate with other enterprise functions.

Financial Reporting and Consolidation Timely access to financial data and financial information in the forms of reports or online. Financial reporting is generated in specific periods.

Cash Management Ability to effectively mange and control the cash cycle of the organization and ensure the organization has sufficient cash to meet its obligations.​

Fixed Assets Support for asset registration, classification, retirement and disposal and support of depreciation methods and GL integration.

Accounts Payable Purchase Orders Record of debts owing for an organization. Sometimes includes a purchase order capability

General Ledger Chart of Accounts The general ledger contains the organization’s accounts for recording assets, liabilities, revenue, and expenses.

Tax Management Automates the process for calculating and filing taxes on behalf of the corporation.

Accounts Receivable Invoicing Record of claims for payment for goods or services provided. Usually includes a customer invoicing capability

Reporting and Analytics Includes historical & real-time dashboard visualizations, detailed & summary reporting, sales forecasting & easy data extraction for data analysis.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Also Featured in...

Enterprise Resource Planning - Enterprise

Supply Chain Management

Microsoft Dynamics 365 ERP Reviews

Andrew L.

one of most popular and fast implementing ERP

Likeliness to Recommend

Pros

Christopher H.

"Easy to use once setup, but a bit pricey."

Likeliness to Recommend

Pros

Chinmay M.

A great product to ease business life & accuracy

Likeliness to Recommend

Pros

Title

1
Since last award

1
Since last award

1
Since last award

Feature Ratings

Financial Analytics

Order Management

Integration APIs

Financial Reporting and Consolidation

Cash Management

Fixed Assets

Accounts Payable Purchase Orders

General Ledger Chart of Accounts

Tax Management

Accounts Receivable Invoicing

Reporting and Analytics

Vendor Capability Ratings

Quality of Features

Vendor Support

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Breadth of Features

Availability and Quality of Training

Ease of IT Administration

Business Value Created

Ease of Implementation

Ease of Customization

Ease of Data Integration