What is Microsoft Dynamics 365 ERP?
Optimize your financials and operations to drive growth and make real-time, data-driven decisions at global scale—all with an intelligent, modern business application.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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84 Likeliness to Recommend
91 Plan to Renew
77 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Dynamics 365 ERP?
Pros
- Respectful
- Trustworthy
- Security Protects
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Inventory Management
Shipping Management
Order Management
Supplier Management
Returns Management
Procurement Management
Forecasting and Planning
Warehouse Management
Customer Service
Demand Planning
Manufacturing Planning and Production
Vendor Capability Ratings
Ease of Implementation
Availability and Quality of Training
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Quality of Features
Ease of Customization
Vendor Support
Business Value Created
Product Strategy and Rate of Improvement
Also Featured in...
Enterprise Resource Planning - Enterprise
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Core Financial Management
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Microsoft Dynamics 365 ERP Reviews
Candy L.
- Role: Operations
- Industry: Transportation
- Involvement: Vendor Management and Renewal
Submitted Nov 2023
easy to use
Likeliness to Recommend
What differentiates Microsoft Dynamics 365 ERP from other similar products?
Good tool, user-friendly
What is your favorite aspect of this product?
Improve efficiency
What do you dislike most about this product?
Based on company budget
What recommendations would you give to someone considering this product?
Worth system to invest
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Nishtha G.
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
Submitted Mar 2023
Easy to use, amazing capabilities
Likeliness to Recommend
What differentiates Microsoft Dynamics 365 ERP from other similar products?
Microsoft Dynamics 365 is easy to use and a great job has been done on documentation and regular updates on new/existing features. Any other ERP does not provide this detailed explanation of its features
What is your favorite aspect of this product?
Analytical reporting and customizations that can be done to match the industry standards.
What do you dislike most about this product?
Since it is cloud based, it will always require a stable internet connection. Some small scale businesses do not have that which can hamper entering data or creating sales order/purchase orders etc.
What recommendations would you give to someone considering this product?
I would highly recommend this product because it solves problems for every business out there - large businesses, mid-sized ones or even family owned small scale businesses
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Louis B.
- Role: Finance
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2022
Successful SCM calls for qualified personnel
Likeliness to Recommend
What differentiates Microsoft Dynamics 365 ERP from other similar products?
Because it makes managing certain business functions like finance, sales, accounting, marketing, operations, and customer services so simple, that's why this software is excellent. I always go with this software to create contacts and accounts faster and easier.
What is your favorite aspect of this product?
I adore how the platform arranges the data; it has been helpful in all of our professional endeavors, particularly in the areas of sales, marketing, and customer service. Additionally, it works well with other programs. Its graphical user interface, which is backed by Microsoft and protects data through encryption, has a lot of user-friendly features.
What do you dislike most about this product?
I don't like the limited customization options, particularly for the financial reports. Organizing and exporting comprehensive data in ways that best meet our unique needs can be very difficult. We had to acquire an add-on reporting package as a result of this.
What recommendations would you give to someone considering this product?
If you've never used this tool, you could find it very difficult to use at first but after some time you'll love it. It has everything you needed for your organization to run effectively in complex situations.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Effective Service