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What is Messages XR?
Our mass notifications solution, Messages XR, makes it easy to send emails, texts, voice calls, mobile app notifications, website alerts — and translate — all from one place.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
79 Likeliness to Recommend
93 Plan to Renew
78 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+77 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Messages XR?
Pros
- Enables Productivity
- Reliable
- Respectful
- Fair
Cons
- Under Delivered
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Location-Based Notification
Weather Alert
Conference Call Support
Contact Information Encryption
Single Sign-On (SSO)
Multi-Channel Mass Notification
Scheduled Messaging
Message Status Reporting
Distribution Lists
Multi-Language Support
Sequential Processing
Vendor Capability Ratings
Ease of Implementation
Vendor Support
Quality of Features
Ease of Customization
Breadth of Features
Ease of IT Administration
Business Value Created
Availability and Quality of Training
Usability and Intuitiveness
Ease of Data Integration
Product Strategy and Rate of Improvement
Messages XR Reviews
Sarah S.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Apr 2020
Fantastic product
Likeliness to Recommend
What differentiates Messages XR from other similar products?
Capacity of notifications
What is your favorite aspect of this product?
Ease of use
What do you dislike most about this product?
Not applicable
What recommendations would you give to someone considering this product?
Consult with many users for opinions
Pros
- Reliable
- Effective Service
- Saves Time
- Security Protects
- Role: C-Level
- Industry: Other
- Involvement: End User of Application
Submitted Apr 2020
Not too difficult to use..
Likeliness to Recommend
Pros
- Reliable
- Trustworthy
- Caring
- Respectful
Danielle L.
- Role: Industry Specific Role
- Industry: Other
- Involvement: Initial Implementation
Submitted Apr 2020
Fantastic product! Great overall look! Definitely!
Likeliness to Recommend
What differentiates Messages XR from other similar products?
The ability to easily analyze the data via web sources is critical.
What is your favorite aspect of this product?
Honestly, it’s format is very user friendly. Easy on the eyes.
What do you dislike most about this product?
I wish it was cheaper and gave prompts for basic communication
What recommendations would you give to someone considering this product?
Contact tech support, they are very knowledgeable and can show you the most actually used areas of the product.
Pros
- Efficient Service
- Effective Service
- Caring
- Saves Time
Cons
- Less Transparent
- Less Generous
- Leverages Incumbent Status
