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What is MassAlert?
MassAlert is an advanced software program that utilizes a graphical user interface for overall control and monitoring of the ATI emergency notification system. It is customized for each client's specific system and utilizes field unit icons layered onto location maps and building diagrams of the system to provide system overview and real-time status. The fast activation shortcut feature allows easy access to pre-configured alerting options so users can activate the system quickly - even when under severe distress.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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81 Likeliness to Recommend
2
Since last award
100 Plan to Renew
86 Satisfaction of Cost Relative to Value
6
Since last award
Emotional Footprint Overview
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love MassAlert?
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Location-Based Notification
Weather Alert
Message Status Reporting
Self-Service Contact Information Update
Conference Call Support
Single Sign-On (SSO)
Distribution Lists
Scripting
Multi-Language Support
Contact Information Encryption
Sequential Processing
Vendor Capability Ratings
Ease of Data Integration
Vendor Support
Availability and Quality of Training
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Quality of Features
Ease of Implementation
Business Value Created
Product Strategy and Rate of Improvement
Ease of Customization
MassAlert Reviews
Gateru K.
- Role: Industry Specific Role
- Industry: Transportation
- Involvement: End User of Application
Submitted Oct 2022
A Great Mass Notification Software For Business
Likeliness to Recommend
What differentiates MassAlert from other similar products?
MassAlert offers better control and monitoring features making it the best in its class.
What is your favorite aspect of this product?
I like that MassAlert is customizable to meet client needs It is fast in sending notifications
What do you dislike most about this product?
Nothing really hurts with MassAlert. It has been great.
What recommendations would you give to someone considering this product?
For business emergency notifications, I recommend MassAlert. It has the capabilities and it is highly customizable
Pros
- Performance Enhancing
- Enables Productivity
- Efficient Service
- Inspires Innovation
Elian G.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Jun 2022
Perfect Mass Message Software
Likeliness to Recommend
What differentiates MassAlert from other similar products?
Sending emergency notification is easy with MassAlert Software. It's affordable and resourceful too
What is your favorite aspect of this product?
I like the ease of customizing messages Sending messages is easy and fast It's affordable
What do you dislike most about this product?
I haven't encountered major problems
What recommendations would you give to someone considering this product?
For business emergency notification software, MassAlert Software never disappoints. I recommend it because it's affordable too.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Trustworthy
Anabel F.
- Role: Sales Marketing
- Industry: Entertainment
- Involvement: Business Leader or Manager
Submitted Jan 2020
Enhorabuena!! producto buenisimo!!!
Likeliness to Recommend
What differentiates MassAlert from other similar products?
unique and efficient product
What is your favorite aspect of this product?
very fast and safe
What do you dislike most about this product?
It is highly expensive
What recommendations would you give to someone considering this product?
Enter fast is very good
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Unique Features