What is Laserfiche?
Laserfiche is a leading enterprise platform that helps organizations digitally transform operations and manage their content with AI-powered solutions. Through scalable workflows, customizable forms, no-code templates and AI-enabled capabilities, the Laserfiche® document management platform accelerates how business gets done. Trusted by organizations of all sizes—from startups to Fortune 500 enterprises—Laserfiche empowers teams to boost productivity, foster collaboration and deliver a superior customer experience at scale. Headquartered in Long Beach, California, Laserfiche operates globally, with offices across North America, Europe and Asia.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
93 Likeliness to Recommend
99 Plan to Renew
Up
3
Since last award
79 Satisfaction of Cost Relative to Value
Down
3
Since last award
Emotional Footprint Overview
- Product Experience:
- 97%
- Negotiation and Contract:
- 92%
- Conflict Resolution:
- 96%
- Strategy & Innovation:
- 95%
- Service Experience:
- 93%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Laserfiche?
Pros
- Reliable
- Performance Enhancing
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Web Forms Builder
Metadata Management
Workflow Process Automation
ECM Document Management
No-Code Application Design
ML-based Document Classification and Metadata Extraction
Access Permissions Management
Capture Channels
Search
Ediscovery Audit Trail
Automatic/Template Free Invoice Processing
Vendor Capability Ratings
Business Value Created
Breadth of Features
Vendor Support
Quality of Features
Availability and Quality of Training
Usability and Intuitiveness
Ease of Customization
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Implementation
Ease of Data Integration
Laserfiche Videos
Robert-Emerson-MilliporeSigma-Packaging&Reporting_CAPTIONS
Stonehage Fleming-Gert Bester-FullLength-Captioned
MPI - Joel-Manfredo-CAPTIONS
Laserfiche: Business Process Automation Explained
Laserfiche Electronic Forms
Intelligent Content Capture
D.L. Evans Automates Compliance and Records Management
Digitizing and Integrating Client Data with Laserfiche from the Idaho Department of Correction
Laserfiche Solution Marketplace
Manage More Information with a Document Management System
Laserfiche Reviews
- Role: Student Academic
- Industry: Education
- Involvement: Vendor Selection and Purchasing
Submitted Sep 2022
Optimizes procurement!
Likeliness to Recommend
Pros
- Performance Enhancing
- Reliable
- Enables Productivity
- Saves Time
Kerry B.
- Role: Information Technology
- Industry: Other
- Involvement: IT Leader or Manager
Submitted Jun 2022
Simple enterprise document management tool
Likeliness to Recommend
What differentiates Laserfiche from other similar products?
Laserfiche ECM is flexible with low maintenance cost as compared to other document management products.
What is your favorite aspect of this product?
It has reliable security tools that enhance safety of files transferred under its channels. It offers faster information delivery services as compared to other tools. Categorization of document in our database is excellent enhancing easy access.
What do you dislike most about this product?
I have not come across any challenge from the operation of this product. It ensures our documents are secure.
What recommendations would you give to someone considering this product?
I totally recommend this platform to other business enterprises for safety of files and proper management of company documents.
Pros
- Continually Improving Product
- Trustworthy
- Unique Features
- Efficient Service
Zippora G.
- Role: Industry Specific Role
- Industry: Consulting
- Involvement: End User of Application
Submitted Jun 2022
Best Content Manager For Business
Likeliness to Recommend
What differentiates Laserfiche from other similar products?
Content management is never easy but with Laserfiche ECM, it's a walk in the park. It's welle equipped, affordable, and secure
What is your favorite aspect of this product?
I like that Laserfiche ECM is highly secure It's cost effective and makes content management easy Accessing and managing content is easy
What do you dislike most about this product?
It's all smooth with Laserfiche ECM. It's one of the best I have used
What recommendations would you give to someone considering this product?
Business content management is easy with Laserfiche ECM. The software is affordable, secure and has all the features any business needs for content management
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
