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Landbot

Landbot

Composite Score
7.2 /10
CX Score
7.4 /10
Category
Landbot
7.2 /10

What is Landbot?

Engage leads, capture data and personalize client journeys in real-time.

Company Details


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Awards & Recognition

Landbot won the following awards in the Chatbots category

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Landbot Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Landbot.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

78 Likeliness to Recommend

100 Plan to Renew

80 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Landbot?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 85

Multi-channel

95

Application Programming Interface

93

Leads Generation

91

Translation

91

Voice or Text Input

91

Learning and Adaptability

89

Knowledgebase

86

Natural Language Processing

86

Scheduled Availability

86

Workflow Processing

84

Wayfinding

84

Vendor Capability Ratings

Average 84

Breadth of Features

95

Quality of Features

95

Ease of Customization

93

Ease of Data Integration

91

Ease of Implementation

91

Business Value Created

84

Availability and Quality of Training

82

Usability and Intuitiveness

80

Product Strategy and Rate of Improvement

77

Ease of IT Administration

70

Vendor Support

66

Landbot Reviews

Savanna M.

  • Role: Sales Marketing
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

"Reliable, easy-to-learn chatbot platform"

Likeliness to Recommend

6 /10

What differentiates Landbot from other similar products?

It is distinct from other programs in that it provides a user-friendly environment that enables rapid development of chatbots that are quite complicated.

What is your favorite aspect of this product?

I appreciate the visual nature of construction on Landbot. Everything has clear connections and a logical organization. My favorite feature is the ability to give my chatbot a unique look and feel through the use of GIFs and other options. Their support staff is also quite quick to respond, which is a plus. They were quite helpful while I was having trouble.

What do you dislike most about this product?

Though the learning curve may be high at first, after you figure out how to set up the transitions between stages and questions, it's easy peasy.

What recommendations would you give to someone considering this product?

The program's nice look, ease of use, decent free plan, and flexible sharing and customization features convinced me to recommend it.

Pros

  • Enables Productivity
  • Trustworthy
  • Efficient Service
  • Client Friendly Policies

Anita G.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Great Product!!

Likeliness to Recommend

8 /10

What differentiates Landbot from other similar products?

Very responsive support team

What is your favorite aspect of this product?

Well structured and pleasant interface Great features

What do you dislike most about this product?

limited integrations

What recommendations would you give to someone considering this product?

Landbot is a great product that enhances converstaions and marketing. Its platform is interesting and fun to use.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Caring

Manoj S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Landbot quality is best

Likeliness to Recommend

7 /10

What differentiates Landbot from other similar products?

It's very simple to create new chatbots. I am using Whatsapp part. The publication and availability are very quick and allow you to monitor the development process.

What is your favorite aspect of this product?

Landbot new chatbox is easy to create which has made our community very strong

What do you dislike most about this product?

Auto-arrange the flows would be a great feature. My flow had more than 35 flow diagrams, and I had to manually move them around.

What recommendations would you give to someone considering this product?

It is very easy to develop. Google Dialog flow is not as intuitive on other platforms. Landbot's own development platform is very user-friendly. As I mentioned, support staff are always available.

Pros

  • Performance Enhancing
  • Respectful
  • Altruistic
  • Acts with Integrity

Cons

  • Less Efficient Service
  • Less Effective Service