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Landbot

Landbot

Composite Score
7.2 /10
CX Score
7.4 /10
Category
Landbot
7.2 /10

What is Landbot?

Engage leads, capture data and personalize client journeys in real-time.

Company Details


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Awards & Recognition

Landbot won the following awards in the Chatbots category

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Landbot Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Landbot.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

78 Likeliness to Recommend

100 Plan to Renew

80 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Landbot?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 85

Multi-channel

95

Application Programming Interface

93

Leads Generation

91

Translation

91

Voice or Text Input

91

Learning and Adaptability

89

Knowledgebase

86

Natural Language Processing

86

Scheduled Availability

86

Workflow Processing

84

Wayfinding

84

Vendor Capability Ratings

Average 84

Breadth of Features

95

Quality of Features

95

Ease of Customization

93

Ease of Data Integration

91

Ease of Implementation

91

Business Value Created

84

Availability and Quality of Training

82

Usability and Intuitiveness

80

Product Strategy and Rate of Improvement

77

Ease of IT Administration

70

Vendor Support

66

Landbot Reviews

Lori D.

  • Role: Sales Marketing
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

"Good tool for building chatbots."

Likeliness to Recommend

8 /10

What differentiates Landbot from other similar products?

In contrast to other similar programs, this one requires no coding at all, and anyone with even rudimentary coding skills may make their own sophisticated conversational games and applications, just like I did. More than fifty of my clients have already benefited from the chatbots I've built for them on this platform.

What is your favorite aspect of this product?

It is very simple and straightforward to create new chatbots; I am utilizing the Whatsapp component, and I find it to be very user-friendly and interactive. Additionally, the publication and availability of these chatbots happens very quickly, and they allow for the development process to be monitored.

What do you dislike most about this product?

Although I am nearing completion of the first Bots' construction, I still do not have a solution operating in production. This is because I would like a few more options for managing variables directly in the components and for visualizing the variables during development.

What recommendations would you give to someone considering this product?

The application is recommended by me since it makes the process of developing chatbots really straightforward and intuitive for the user. Their integrations are a great way to boost overall efficiency, and their customer service is both swift and exceptional.

Pros

  • Reliable
  • Trustworthy
  • Unique Features
  • Efficient Service

Shangwe M.

  • Role: Operations
  • Industry: Shipping
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Good Product!

Likeliness to Recommend

8 /10

What differentiates Landbot from other similar products?

The usability is great

What is your favorite aspect of this product?

Integrates well with CRM Highly adaptable

What do you dislike most about this product?

Customer services should be improved. Sometimes they lag in response.

What recommendations would you give to someone considering this product?

Landbot is a good buy. It will improve your communication and connection with clients.

Pros

  • Reliable
  • Respectful
  • Acts with Integrity
  • Helps Innovate

Alex S.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

"Excellent tool for creating chatbots."

Likeliness to Recommend

7 /10

What differentiates Landbot from other similar products?

This software is unique in comparison to others because it provides the most comprehensive solution, is simple to operate, and offers unbelievable value for the cost.

What is your favorite aspect of this product?

I like how quickly and easily a chatbot can be set up with Landbot. Thanks to Landbot's wide set of features, including Webhooks that connect to my database API, I was able to create a robust chat bot with which my clients may engage. In particular, Landbot's convenience has allowed me to devote more time to developing other areas of my firm.

What do you dislike most about this product?

Landbot's service documentation can be difficult to understand owing to misspelled words or omission of necessary steps. Therefore, a lot of time is lost while people use trial and error to find a solution.

What recommendations would you give to someone considering this product?

This software comes highly recommended from me due to its competitive pricing and impressive feature set, in addition to its simple use.

Pros

  • Reliable
  • Unique Features
  • Efficient Service
  • Effective Service