Kissflow Customer Reviews 2025 | Low-Code Business Process Management

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Kissflow

Composite Score

6.8 /10

CX Score

6.3 /10

7 Reviews Write a Review

What is Kissflow?

Kissflow is an easy-to-use, low-code platform for custom application development tailored to business operations. Kissflow enables process owners and IT developers to automate and build middle-office processes and applications. Kissflow’s no-code capabilities empower process owners and business leaders to automate business processes and workflows on a self-service basis without any programming knowledge.

Company Details

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Kissflow Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

100 Plan to Renew

76 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+68 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Kissflow?

0% Negative

27% Neutral

73% Positive

Pros

Trustworthy
Efficient Service
Caring
Altruistic

Cons

Less Performance Enhancing
Less Productive
Less Inspiring

Feature Ratings

Average 82

Harmony of Simplicity and Power

Low-Code Automation

In-App Automated Workflows

Mobile Support

Process Workflow Designer

Governance Risk and Compliance

Real-time Process Analysis

Collaboration

Process Simulation

Process Automation Templates

Permissions and Governance

Vendor Capability Ratings

Average 83

Ease of Customization

Breadth of Features

Ease of Data Integration

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Quality of Features

Availability and Quality of Training

Business Value Created

Ease of IT Administration

Ease of Implementation

Vendor Support

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Low-Code Business Process Management - Midmarket

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Business Process Management

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Kissflow Reviews

Mansi K.

Role: Consultant
Industry: Consulting
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2025

effortless workflow with Kissflow

Likeliness to Recommend

8 /10

What differentiates Kissflow from other similar products?

It stand out with its intuitive no-code/low-code platform, enabling users to design workflows and automate processes without needing programming expertise. Its flexibility, ease of use, and integration with various tools like Google workspace make it a strong choice for non=tech teams, unlike more code-heavy competitors.

What is your favorite aspect of this product?

My favorite aspect is its drag-and-drop interface,, making it easy to design workflows without needing any coding skills. The ability to quickly create, automate and track processes all in one platform is a huge time-saver and empowers non-technical users to manage complex tasks.

What do you dislike most about this product?

One downside is its limited customization compared to more code-heavy platforms. While it's user-friendly, complex workflows might feel restrictive.

What recommendations would you give to someone considering this product?

I'd recommend Kissflow to those looking for an easy -to-use, no-code solution to automate simple to moderately complex workflows.

Pros

Helps Innovate
Reliable
Unique Features
Appreciates Incumbent Status

Cons

Less Performance Enhancing
Less Inspiring
Less Productive

Role: Information Technology
Industry: Engineering
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted Oct 2025

User-Friendly Workflow Tool with Automation Potent

Likeliness to Recommend

9 /10

Pros

Continually Improving Product
Enables Productivity
Trustworthy
Unique Features

Aravind R.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted May 2023

Fantastic Product!

Likeliness to Recommend

8 /10

What differentiates Kissflow from other similar products?

Attractive user experience and ready to use connectors are helpful.

What is your favorite aspect of this product?

The support from the team when we are stuck with something really helps!

What do you dislike most about this product?

Need more improvements on other tools connectors

What recommendations would you give to someone considering this product?

I would recommend them use it

Pros

Reliable
Inspires Innovation
Respectful
Fair

How We Deliver

Kissflow

What is Kissflow?

Company Details

Need Assistance?

Kissflow Ratings

85 Likeliness to Recommend

100 Plan to Renew

76 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+68 Net Emotional Footprint

How much do users love Kissflow?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Harmony of Simplicity and Power Seamlessly combines simplicity for business users with the depth required by IT developers. This balance means that while the platform is intuitive

Low-Code Automation Ability to automate business processes with little to no coding experience or technical skillsets via intuitive tools i.e. drag and drop.

In-App Automated Workflows Ability to automate tasks and request triaging within the BPM application

Mobile Support The solution provides the ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Process Workflow Designer The ability to document processes in a visual manner. A common format is a workflow diagrams with swimlanes.

Governance Risk and Compliance Prioritizes governance and security, there is no compromise on control. The platform provides complete visibility and robust access management

Real-time Process Analysis Analyze the performance of automated processes while they are being executed. Measure key metrics such as velocity, time, cost, resourcing, etc.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Process Simulation The ability to test and model the process with simulated inputs for the purpose of optimizing the design and anticipating performance in the "real world".

Process Automation Templates Leverage pre-built templates for automating processes. Templates include sample workflows for common processes.

Permissions and Governance Approve user generated process automations, coupled with the ability to restrict access to specific processes.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

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Business Process Management

Kissflow Reviews

Mansi K.

effortless workflow with Kissflow

Likeliness to Recommend

Pros

Cons

User-Friendly Workflow Tool with Automation Potent

Likeliness to Recommend

Pros

Aravind R.

Fantastic Product!

Likeliness to Recommend

Pros

Title

Feature Ratings

Harmony of Simplicity and Power

Low-Code Automation

In-App Automated Workflows

Mobile Support

Process Workflow Designer

Governance Risk and Compliance

Real-time Process Analysis

Collaboration

Process Simulation

Process Automation Templates

Permissions and Governance

Vendor Capability Ratings

Ease of Customization

Breadth of Features

Ease of Data Integration

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Quality of Features

Availability and Quality of Training

Business Value Created

Ease of IT Administration

Ease of Implementation

Vendor Support