What is Keap?
Keap is an all-in-one CRM and sales & marketing automation platform designed to grow your business. House all your client activity and communications in one place. Keap helps you create growth, profit and freedom with software that automates your entire business — from email follow-up to team task management. Plus, you get implementation services and expert strategy consulting to get you going from day one.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
1
Since last award
95 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Keap?
Pros
- Trustworthy
- Friendly Negotiation
- Reliable
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Marketing Master Data Management
Customer Journey Modelling
Multivariant Testing
Email Marketing Automation
SMS Marketing
Marketing Asset Management
Mobile Marketing Management
Marketing Project Management
Social Media Marketing Management
Marketing Analytics
Vendor Capability Ratings
Ease of Data Integration
Breadth of Features
Availability and Quality of Training
Quality of Features
Vendor Support
Ease of IT Administration
Ease of Implementation
Business Value Created
Ease of Customization
Usability and Intuitiveness
Product Strategy and Rate of Improvement
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Customer Relationship Management - Small Business
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Keap Reviews
Ignacio L.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jun 2023
Keap is a program that we have had for a long time
Likeliness to Recommend
What differentiates Keap from other similar products?
Keap is a program that we have had for a long time because it has fully met each of my need to show the way to each of my clients and set multiple appointments for business events on the web, this program is sufficiently powerful and organic to give the opportunity to each of its users to create multiple workflows that help to automate constantly in conjunction with other great applications that are progressively implemented and applied for negotiations, Keap will be a program that will collect customers more potential people to trust our company.
What is your favorite aspect of this product?
There are very few programs with such intelligence to keep each of your contacts, this platform is wonderful when it comes to automating the management of my contacts, I have a lot to thank this program because thanks to Keap the increase in sales is going up barbaric growth, that is to say that this program takes over your work to generate marketing flows and strategies with the main pieces of my work such as without my email, and works in collaboration with other options for the conversion of notes into complete documents of Google Docs ready to edit in Google Drive.
What do you dislike most about this product?
One of the negative points that this program can have is undoubtedly the high cost that must be paid, this fee can be somewhat expensive for certain users, the problem with this is that we have to find a much cheaper option to solve installing a marketing automation program on each of our department computers within the company.
What recommendations would you give to someone considering this product?
Keap is one of the main programs that we recommend for marketing automation since this program will be in charge of caring for and informing each of your clients, until choosing the most potential ones for the benefit of the company, working together with this program It will bring incredible results, since the program will launch its execution autonomously to show all the most relevant information about the company.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Dmytro V.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2023
Customer relationship management
Likeliness to Recommend
What differentiates Keap from other similar products?
We have decided to use Keap for managing all of our sales and marketing operations because of its reliability and the ability to automate time-consuming tasks. Overall, we have found that using this CRM has been a pleasant experience because it speeds up, simplifies and improves the quality of any work involving audience segmentation, communication management or marketing automation.
What is your favorite aspect of this product?
Keap's online CRM functionality was the first thing that piqued my interest. My company uses it because it provides all the functions we need to maintain our customer databases and perform certain marketing tasks. Email marketing, email templates, internal forms, lead creation, campaign automation and much more are possible with its marketing features. Keap can integrate with other tools and already has a wide range of CRM and general marketing features. We immediately realized that it was the right software for us because it has everything we need, works smoothly and is reasonably priced.
What do you dislike most about this product?
The main drawback of this software is the time and effort required to master all of its CRM and marketing functions.
What recommendations would you give to someone considering this product?
Keap has been instrumental in our efforts to maintain strong ties with customers by making it easy to organize a comprehensive customer database and implement targeted marketing strategies, especially via email. I would recommend this robust online CRM anytime for its speed, reliability and ease of use.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Richard Z.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Mar 2023
Keap is perhaps the best program.
Likeliness to Recommend
What differentiates Keap from other similar products?
Keap is perhaps the best program that we have on our desk to give a better projection to our search for clients in marketing projects, each and every one of the tools in this program are of great help to adopt the applications that are in my system and that I constantly use to carry out my work, Keap will use them in a powerful way with the latest technology, the mission will be to boost sales and conversations about possible businesses in the company, this program is on another level of technology that allows you to automate many of these tasks so that users don't feel so tied down and can build a better sales experience for their customers.
What is your favorite aspect of this product?
My experience in general with this program has been a success, this has been possible due to the good management of my data and the data of my clients in the applications and programs of my system, this program is developed from the root of my work to exploit the resources that are within our reach and improve the management of marketing on the web and in my email to a professional level to reach the clients that my market requests, that is to say that this program is one of the most active weapons for boost my business, this is also due to the fact that Keap presents us with a very nice and intuitive interface.
What do you dislike most about this product?
there are many programs that have similar functions and promise the same benefits, the problem with this specific program is the price it manages, since it is really expensive and among these programs on the market it is perhaps one of the most expensive, it is true that it complies with its function and generates good results, but it would be nice to have a better payment plan that does not weigh us down a lot financially while we use the program, since we have been using this program for a long time.
What recommendations would you give to someone considering this product?
I like to recommend this program for efficiency and perseverance when automating the processing of each of the sales and commercial events that enter our work, Keap is a powerful and easy-to-use tool to modify and educate our advertising and sales management department , it may be one of the most expensive in its market, but it is worth trusting in its functions since the results are incredible.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing